Microsoft Dynamics 365 Admin - Remote

YO AI Labs; Eindhoven; Remote; EUR 83,000 - 124,000; Part time

Job summary

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator to support Revenue Systems in a remote contractor role. You will audit, optimize, and govern CRM and related SaaS workflows, ensuring clean data and reliable automation. Strong English communication is required to collaborate across teams.

Applicants should bring 4–6 years of hands-on CRM experience, with exposure to billing, CPQ, ticketing, or integration platforms. Remote work is available for this client project.

Qualifications

• 4–6 years of hands-on CRM experience (Salesforce, HubSpot, D365).
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Knowledge of fields, objects, flows, validation rules, automation, and permissions.

Responsibilities

• Audit CRM and revenue systems for inconsistencies and automation issues.
• Analyze policy conflicts and determine business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for SaaS scenarios.
• Document recommended system changes and decisions.
• Assess CRM changes' impact on billing, CPQ, and ticketing.
• Provide insights on CRM optimization and governance.

Skills

CRM platforms

Data reconciliation

SQL

APIs

Process improvement

Tools

SQL

APIs

Job description

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.