Regional Logistics Operations Specialist

Flexport, Inc.; Amsterdam; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

25 working days paid vacation per year

Lunch vouchers covering lunches up to

Medical insurance

Pension with AXA Belgium

Employee Assistance Program

Parental leave

Job summary

Flexport is seeking an Operations Associate to join our global operations team in Amsterdam. You will manage end-to-end shipments, coordinate with carriers and stakeholders, and ensure on-time, within-budget delivery while driving efficiencies.

The role emphasizes a technology-first mindset and strong client service orientation, with Dutch and English language requirements. You will work closely with regional account management and customs teams to optimize operations, reduce waste, and identify

Qualifications

• BA/BS Degree or completed professional training as forwarding agent.
• 2+ years of experience in operations, logistics or freight forwarding.
• Technology (and AI) first mindset and thrive in a fast paced environment.
• Effective time management and ability to prioritize many tasks.
• Ability to seek and receive feedback effectively.
• Strong written and verbal communication skills.
• Teamwork and relationship-building.
• Commitment to compliance and a client-service mindset.
• Dutch language required and fluency in English.

Responsibilities

• Be the 'front line' ensuring on-time shipments, proactive handling of exceptions, and first-class client experience.
• Meet internal KPIs and SLAs, manage priorities and commitments independently.
• Follow SOPs and flag opportunities for improvement.
• Resolve client issues quickly and ensure smooth operations at origin and destination, escalating as needed.
• Act in the best interest of the company, avoiding leakage and cost-conscious behavior.
• Coordinate day-to-day operations with carriers, vendors, customs, and cross-functional stakeholders.
• Execute end-to-end movement of freight within a regional network (imports/exports) including intermodal movements.
• Support shipments managed by partners to drive parity with insourced operations.
• Use data and tools to inform decisions and drive efficiency.

Skills

Operations experience

Logistics experience

AI mindset

Education

BA/BS Degree or forwarding agent training

Job description

Flexport is seeking an Operations Associate to join our global operations team in Amsterdam. You will manage end-to-end shipments, coordinate with carriers and stakeholders, and ensure on-time, within-budget delivery while driving efficiencies.

The role emphasizes a technology-first mindset and strong client service orientation, with Dutch and English language requirements. You will work closely with regional account management and customs teams to optimize operations, reduce waste, and identify