Regional Account Manager Energy – Europe

Kramer Poole Talent Partners; Randstad; On-site; EUR 70,000 - 100,000; Full time

Job summary

Kramer Poole Talent Partners is seeking an experienced Regional Account Manager Energy – Europe for our client, a leading global logistics provider. You will drive strategic development for a key energy accounts portfolio, managing complex internal and external networks and influencing decision-makers across regions.

Responsibilities include account mapping, running QBRs, ensuring SOP compliance, reporting, and identifying growth opportunities.

Qualifications

• 3-5 years successful sales or account management or operations experience in freight forwarding, logistics and/or transportation industry.
• Experience with CRM systems.

Responsibilities

• Manage overall business relationship with clients.
• Account mapping and coordination of regional/global teams.
• Run QBRs and ensure they are prepared.
• Ensure SOPs are understood and followed across offices.
• Create, monitor and distribute reports; responsible for performance.
• Identify growth opportunities and develop strategy with internal resources.
• Travel within region to visit accounts and company offices as needed.
• Adhere to all company policies and regulatory requirements.

Skills

Client relationship

Sales

Negotiation

Communication

Project coordination

Tools

CRM systems

Job description

Our client, a leading global logistics service provider, is seeking an experienced Regional Account Manager Energy – Europe.

The successful candidate will be responsible for the strategic development of a client or group of clients within the Energy sector. This individual must possess a strong ability to manage complex internal and external networks and will play a key role in influencing both internal and external decision-makers. The role requires the ability to react quickly to changing needs and situations, with core responsibilities spanning both business retention and business development at a tactical and strategic level.

Key Responsibilities

• Client Facing Role that manages the overall business relationship
• Account mapping, business unit breakdown (touchpoints to align regional/global team)
• Run QBRs & ensure they are properly prepared for
• Ensure each company office servicing the account understands the SOPs and executes accordingly
• Report Creation / Monitoring / Distribution (responsible/accountable)
• Performance management (responsible/accountable)
• Market Analysis / Industry Awareness
• Drives collaborative efforts internally by supporting and sharing best practices in the following key areas:
• Impact & coverage analysis -> identify service or opportunity gaps
• Penetrate organizational structure and develop relationship beyond main points of contact
• Maintain rates and assess yields monthlyMonitor account for timely payments and assist with collections on past due invoices
• Enter all meeting notes, action items, complaints, compliments into our CRM and distribute to appropriate people in global network
• When necessary, travel within region to visit accounts/account sites and other company offices to review procedures and maintain customer information/satisfaction
• Ensure all company policies and regulatory requirements are adhered to
• Identify growth opportunities and develop a strategy to secure opportunities with the appropriate internal resources
• Create a business development plan with short- and long-term business objectives, initiatives, and quantified value-added contribution
• Other duties as assigned

Education And Experience

• 3-5 years successful sales or account management or operations experience in freight forwarding, logistics and or transportation industry
• Experience with CRM systems

Other Skills / Abilities

• Excellent Organizational Skills
• Excellent written and verbal skills
• Excellent presentation and interpersonal skills
• Thorough knowledge of transportation industry logistics and freight forwarding
• Thorough knowledge of successful sales techniques
• Detail oriented, able to multitask and meet deadlines
• Self-motivated, able to work in a team and independently
• Good analytical and program management skills; ability to define, develop and document business processes and procedures
• Strong customer service, problem-solving, and interpersonal skills
• Internal/external sales skills
• Troubleshooting and problem resolution skills