ETRM Account Manager (80k-110K)

Jobs for Planet; Amsterdam; On-site; EUR 65,000 - 90,000; Full time

Job summary

Jobs for Planet seeks a commercially driven ETRM Account Manager to manage strategic client relationships and drive growth in the ETRM technology sector. You will deepen client partnerships, identify opportunities, and ensure customer satisfaction across power, gas, oil, and renewables.

You will collaborate with Sales, Product, Consulting, and Technical teams to maximize value from ETRM investments, while maintaining a sharp focus on revenue targets and contract stewardship.

Qualifications

• 5+ years of experience in account management, enterprise sales, or business development in energy/tech.
• Strong understanding of energy trading processes and ETRM/CTRM platforms.
• Experience negotiating contracts and managing renewals.
• Proven ability to build and maintain strategic client relationships.
• Experience with CRM and sales pipeline management.

Responsibilities

• Manage a portfolio of strategic accounts within energy/commodity trading.
• Develop account plans to strengthen engagement, retention, and growth.
• Lead negotiations, renewals, and pricing discussions.
• Coordinate with cross-functional teams (Sales, Product, Consulting, Support) to ensure successful outcomes.

Skills

Strategic account management

Commercial negotiation

Energy markets knowledge

CRM & sales pipeline

Stakeholder management

Analytical skills

Tools

CRM software

Job description

We are looking for a commercially driven and client-focused ETRM Account Manager to manage strategic customer relationships and drive business growth within the Energy Trading and Risk Management (ETRM) technology sector.

The successful candidate will develop client partnerships, identify new business opportunities, increase revenue, and ensure customer satisfaction. A strong understanding of energy and commodity trading, ETRM software solutions, and enterprise account management is essential.

Working closely with Sales, Product, Consulting, and Technical teams, the Account Manager will help clients maximize the value of their ETRM investments and achieve their business objectives.

Key Responsibilities

1. Account Management

• Manage and develop a portfolio of strategic accounts within the energy and commodity trading industry.
• Build relationships with key stakeholders across trading, risk management, operations, IT, and senior management.
• Develop account plans to strengthen engagement, improve retention, and identify growth opportunities.
• Monitor customer satisfaction and proactively address client concerns.

2. Sales and Business Development

• Identify upselling, cross-selling, and account expansion opportunities.
• Drive revenue growth through software licenses, subscriptions, upgrades, and consulting services.
• Manage sales pipelines, account forecasts, and revenue targets.
• Lead commercial negotiations, contract renewals, and pricing discussions.
• Support new business development and market expansion initiatives.

3. ETRM Solutions and Industry Knowledge

• Understand ETRM/CTRM platforms and their application to trading, risk management, scheduling, logistics, and settlements.
• Understand client requirements across power, natural gas, oil, renewables, and other commodity markets.
• Position relevant technology solutions to address customer challenges and deliver business value.
• Stay informed about industry trends, regulatory developments, and emerging technologies.

4. Internal Collaboration and Commercial Management

• Coordinate with implementation, product, consulting, and support teams to ensure successful customer outcomes.
• Support client meetings, product demonstrations, proposals, and business reviews.
• Manage contracts, renewals, commercial agreements, and account profitability.
• Maintain accurate CRM records, sales forecasts, and opportunity pipelines.
• Communicate customer feedback and product improvement opportunities to internal teams.

Your background

• Typically 5+ years of experience in account management, enterprise sales, or business development within the energy or technology sector.
• Experience with ETRM/CTRM software vendors, energy trading companies, or consulting firms is strongly preferred.
• Understanding of energy trading processes and front-, middle-, and back-office operations.
• Proven track record of managing client relationships, negotiating contracts, and achieving commercial targets.
• Strong commercial acumen and experience with CRM and sales pipeline management.

Key Skills and Competencies

• Strategic account management and relationship building.
• Commercial negotiation and revenue growth.
• Knowledge of energy markets, commodity trading, and ETRM technology.
• Excellent communication, presentation, and stakeholder management skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to collaborate across commercial, business, and technical teams.

Preferred Qualifications

• Experience with ETRM platforms such as Endur, Allegro, RightAngle, or similar solutions.
• Knowledge of power, natural gas, LNG, oil, or renewable energy markets.
• Familiarity with SaaS business models, cloud-based solutions, and enterprise software licensing.
• Established relationships within utilities, energy trading companies, or commodity merchants.

Key Performance Indicators (KPIs)

• Account revenue growth and annual recurring revenue (ARR).
• Customer retention and contract renewal rates.
• Upselling and cross-selling performance.
• Sales pipeline development and forecast accuracy.
• Customer satisfaction and account profitability.