Receptionist (f/m/d) - Adagio Amsterdam City South

Hotelprofessionals - Adagio Amsterdam City South; Amstelveen; On-site; EUR 32,000 - 38,000; Full time

Benefits offered by this job

Travel allowance

Free parking

Employee discounts

Global opportunities

Learning & development

Career growth

Job summary

Adagio Amsterdam City South is seeking a friendly Receptionist to greet guests, manage check-in/check-out, and assist with breakfast and events. You will promote services, stay informed about hotel facilities, and uphold safety regulations. Strong communication and adaptability are essential in a branded environment.

The role offers a competitive salary with travel allowance and employee rates across Accor Hotels and related groups, with opportunities for development and career growth.

Qualifications

• Multitask effectively while delivering customer service.
• Experience in a branded environment preferred but training provided.
• Strong communication and interpersonal skills.
• Flexible and adaptable to changing environments.

Responsibilities

• Ensure smooth check-in and check-out in line with brand standards.
• Assist with breakfast and meeting events.
• Upsell hotel services and facilities.
• Provide feedback to team members and other departments.
• Maintain knowledge of facilities and promotions.
• Comply with security, fire regulations, and health and safety legislation.
• Maximize room occupancy.

Skills

Multitasking

Customer service

Communication skills

Interpersonal skills

Adaptability

English language

Job description

Adagio Amsterdam City South is seeking a friendly and welcoming Receptionist (f/m/d) to ensure that our guests have an exceptional stay with us. As the first point of contact for guests, you will provide a warm welcome, ensure a smooth check-in and check-out process, and assist with breakfast and meeting events. You will be fully knowledgeable about the hotel facilities and services, use up-selling techniques to promote hotel services and facilities, and comply with hotel security, fire regulations, and all health and safety legislation.

• Always delivering an exceptional guest experience

• Ensuring smooth check-in and check-out processes in line with brand standards

• Assisting with breakfast and meeting events

• Maximizing room occupancy and promoting hotel services and facilities

• Staying fully conversant with hotel facilities, services, and promotions

• Providing feedback to team members and other departments as necessary

• Complying with hotel security, fi re regulations, and all health and safety legislation

Your profile

• Ability to multitask effectively while delivering excellent customer service

• Experience within a similar role in a branded environment is preferred, but full training will be given

• Strong communication and interpersonal skills

• Flexible and adaptable to changing work environments and situations

Benefits

• Competitive salary with travel allowance

• Free parking for your car

• Employee rate including F&B discount at Accor Hotels worldwide, Interstate Hotels & Resorts worldwide, and Borealis Hotel

• Group worldwide

• Learning and development opportunities

• Recognition and career growth

Uren

Fulltime

Dienstverband

fulltime

Type vacature

Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract:

fulltime