RB&E Director: Luxury Dining & Experiences

Mandarin Oriental Group; Amsterdam; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Salary scale IX (Dutch Horeca CAO)

Staff meals

Pension contribution

Travel allowance

F&B discount card

Job summary

Mandarin Oriental Conservatorium, Amsterdam is seeking a Restaurants, Bars & Experiences Manager to lead the RB&E division across our venues, including Ottolenghi, The Lounge, in-room dining and banqueting. You will drive revenue growth, guest satisfaction and brand standards in Amsterdam’s luxury dining scene.

You will lead a high-profile team, partner with Sales/Marketing, and report to the Hotel Manager, shaping exceptional dining experiences while maintaining MO’s renowned service and

Qualifications

• RB&E leadership experience in luxury hospitality.
• Experience managing multiple outlets and teams.
• Strong budgeting, forecasting and profitability mindset.
• Knowledge of restaurant, bar, in-room dining and banqueting.
• Excellent leadership and people development capabilities.
• Fluent in English and Dutch.

Responsibilities

• Lead RB&E operations across all outlets and ensure service standards.
• Drive commercial success through revenue management and concepts.
• Collaborate with Sales and Marketing on campaigns and events.
• Develop innovative dining concepts and guest experiences.
• Oversee budgeting, forecasting and cost control to maximise profitability.
• Ensure quality and standards across culinary and beverage offerings.
• Lead and develop RB&E leadership teams and ensure a culture of excellence.
• Ensure regulatory compliance and health and safety across operations.
• Participate in Hotel Leadership Team to evolve Mandarin Oriental Amsterdam.

Skills

Leadership

English

Dutch

Budgeting

Revenue management

Customer experience

Strategic planning

Team development

Job description

Mandarin Oriental Conservatorium, Amsterdam is seeking a Restaurants, Bars & Experiences Manager to lead the RB&E division across our venues, including Ottolenghi, The Lounge, in-room dining and banqueting. You will drive revenue growth, guest satisfaction and brand standards in Amsterdam’s luxury dining scene.

You will lead a high-profile team, partner with Sales/Marketing, and report to the Hotel Manager, shaping exceptional dining experiences while maintaining MO’s renowned service and