Quantum Success Engineer

Connect-AI; Delft; Hybrid; EUR 70,000 - 80,000; Full time

Benefits offered by this job

Relocation support

Visa assistance

European travel opportunities

Job summary

Connect AI, a fast-growing quantum technology company in Delft, seeks a Quantum Success Engineer to support researchers using advanced quantum-control hardware. You will help them deploy experiments, troubleshoot issues, and optimize performance, bridging customers with product and R&D teams.

The role focuses on hands-on hardware, calibration, and cross-functional collaboration, with expected Europe-wide travel and a hybrid on-site work model in Delft.

Qualifications

• PhD in experimental physics is highly relevant.
• Hands-on experience with laboratory quantum hardware is essential.
• Strong background in quantum measurement and control preferred.
• MSc candidates with commercial quantum-hardware experience will be considered.

Responsibilities

• Install, configure and integrate quantum-control hardware.
• Troubleshoot complex experimental setups with researchers.
• Calibrate qubit control, RF/microwave, and cryogenic systems.
• Deliver technical onboarding and training to customers.
• Act as bridge between customers, product teams and R&D.
• Capture feedback to influence future product development.
• Travel to customer labs across Europe as required.

Skills

experimental quantum physics

quantum engineering

Python

lab hardware experience

communication

Education

PhD in experimental physics

MSc in physics (considered)

Tools

AWGs

VNAs

signal generators

cryogenic systems

Job description

Quantum Success Engineer | Delft | €70,000–€80,000 + Benefits

If you’re an experimental quantum physicist who enjoys being close to the hardware but also wants to work more directly with people, this could be a very interesting next step.

I’m working with a fast-growing quantum technology company in Delft that is expanding its Quantum Success Engineering team.

This is not traditional Customer Success.

You’ll work directly with research teams using advanced quantum-control hardware, helping them get their experiments up and running, solve technical issues and get the best possible performance from their systems.

What you’ll be doing

You’ll support customers across the full technical journey, including:

• Installing, configuring and integrating quantum-control hardware
• Supporting researchers with complex experimental troubleshooting
• Working across qubit control, calibration, RF/microwave systems and cryogenic setups
• Delivering technical onboarding and training
• Helping customers diagnose measurement and system-performance issues
• Acting as the technical bridge between customers, product teams and R&D
• Capturing feedback that directly influences future product development
• Travelling to customer laboratories across Europe when required

What we’re looking for

You’ll ideally have a background in experimental quantum physics or quantum engineering, with hands-on experience around real laboratory systems.

Relevant experience could include

• Superconducting qubits, spin qubits or other experimental quantum platforms
• Quantum measurement and control
• AWGs, VNAs, signal generators, mixers or similar lab equipment
• Cryogenic systems / dilution refrigerators
• Qubit characterisation, calibration or readout
• Python for experiment automation, measurement or data analysis
• Electronics, control systems or embedded hardware

A PhD in experimental physics would be highly relevant, although strong MSc candidates with commercial quantum-hardware experience will absolutely be considered.

Experience in Applications Engineering, Customer Success Engineering, Field Applications, Technical Support or working directly with research customers would be particularly valuable.

The important part

They are not simply looking for the strongest physicist in the room.

They need someone who genuinely enjoys helping researchers solve problems, can explain complex technical concepts clearly and is comfortable taking ownership when an experiment or system isn’t behaving as expected.

Delft, Netherlands — hybrid, typically 3 days onsite

Relocation / visa support available where required

European customer travel

If you’re currently working in quantum research, quantum hardware, applications engineering or experimental physics and want to move into a role where you can combine deep technical work with real customer impact, I’d be keen to speak.