Medior Quantum Success Engineer

Entangled Future; Delft; Hybride; EUR 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid Flexibility: 3 days in office,

30 days paid vacation per year

14% employer pension contribution

Equity (Stock Appreciation Rights)

Relocation package and full visa Spons

International hires welcome

Résumé du poste

Qblox in Delft, Zuid-Holland, Netherlands, seeks a Medior Quantum Success Engineer to join the Marketing, Sales & Operations team. You will offer expert technical support, foster customer relationships, and relay feedback to improve R&D roadmaps.

The role emphasizes Python, embedded systems, and excellent communication to drive customer success in quantum research.

Qualifications

• PhD or Masters in experimental physics with relevant industry exposure.
• Experience with embedded systems is desirable.
• Proficiency in Python and professional English communication.

Responsabilités

• Provide continuous, timely technical support to advance customers' research.
• Build and maintain strong customer relationships and ensure satisfaction.
• Relay customer feedback to inform strategy and roadmap.

Connaissances

Python

Embedded systems

Communication skills

Problem solving

Customer advocacy

English proficiency

Formation

PhD in experimental physics

Masters in experimental physics (with 1-2 years industry)

Description du poste

Medior Quantum Success Engineer at Qblox, Delft, Zuid-Holland, Netherlands. A mid-level full time position in the Marketing, Sales & Operations team, listed under business operations.

• Technical Support and Interaction : Offering continuous,and timely expert technical support to help our customers advance their research and overcome challenges. An acumen for electronics and expertise in experimental Quantum computing therefore is highly advantageous for this role.
• Customer Relationship Management : Building and maintaining strong customer relationships, addressing customer concerns promptly, ensuring customer satisfaction, advocacy and retention.
• Customer advocacy and Feedback Communication : Acting as a conduit for customer feedback to inform the Strategy and Roadmap team, thereby driving research and development initiatives at Qblox.

Academic and Technical Credentials

• A PhD in experimental physics, with microwave/radio-frequency experiments or a Masters degree in experimental physics with 1-2 years of relevant industry experience.
• Previous experience in working with embedded systems as part of an academic course or projects is highly desirable.
• Must be familiar with programming in Python.
• Professional Communication : Ability to communicate kindly and professionally.
• Problem-Solving Drive : A strong motivation for problem-solving and the capability to advocate for customer needs and priorities within Qblox.
• Industry Experience in Commercial Roles :Previous experience in the industry and/or a customer success role is highly advantageous.
• Language Proficiency : Fluency in professional English is required.

This role demands a high level of technical acumen, excellent communication skills, and a proactive approach to problem-solving and customer advocacy. Join us at Qblox and contribute to the cutting edge of quantum technology, ensuring our customers achieve unprecedented success in their research endeavors.

Benefits

• Hybrid Flexibility: A healthy work-life balance with 3 days in the office and 2 days remote.
• Time to Recharge: 30 days of paid vacation per year on top of national holidays
• Future Security: Highly competitive base salary with a generous 14% employer contribution to your pension.
• Skin in the Game: Company equity (Stock Appreciation Rights) so you can share in our long-term success.
• Global Mobility: We provide a relocation package and full visa sponsorship for international hires and their families moving to the Netherlands.