Quantum Success Engineer

Connect-AI; Delft; Hybrid; EUR 75,000 - 110,000; Full time

Benefits offered by this job

30 days holiday + public holidays

Company equity

Relocation support

Full visa sponsorship for internationa

Job summary

Delft, Netherlands – Hybrid – 3 days onsite. Connect-AI is expanding its customer-facing quantum engineering team to develop and support quantum-control hardware used by leading research groups.

The Quantum Success Engineer will sit at the intersection of experimental quantum physics, electronics and customer problem-solving, helping researchers install, integrate and use the technology in real experiments while delivering training and troubleshooting support.

Job description

Delft, Netherlands | Hybrid – 3 days onsite

I'm partnering with one of Europe's most exciting quantum technology scale-ups as they continue expanding their customer-facing quantum engineering team.

They're developing the control technology used by some of the world's leading quantum research teams, and they're now looking for a Quantum Success Engineer who can sit at the intersection of experimental quantum physics, electronics and customer problem-solving.

This isn't a traditional Customer Success role.

You'll be working directly with physicists, researchers and quantum engineers, helping them successfully integrate and use sophisticated quantum-control hardware within real experimental environments.

What you'll be doing

You'll support customers once they've adopted the technology, helping them get their experimental setups working effectively and solving technical challenges as they arise.

That will include:

• Supporting the installation, setup and integration of quantum-control hardware
• Troubleshooting experimental and technical issues with customers
• Delivering technical training and helping researchers get productive quickly
• Working with microwave/RF electronics and quantum experimental setups
• Building strong relationships with highly technical customers
• Understanding recurring customer problems and feeding that insight back into engineering and product teams
• Becoming a trusted technical point of contact for research groups using the technology

What we're looking for

You'll ideally come from an experimental quantum physics background rather than purely theoretical research.

We're particularly interested in people with:

• A PhD in Experimental Physics, ideally involving microwave or RF experiments

or

• An MSc in Experimental Physics plus 1–2+ years of relevant industry experience

Alongside:

• Microwave, RF, electronics or quantum-control experience
• Python
• Strong technical troubleshooting ability
• Exposure to embedded systems or control electronics would be highly valuable

The person

This role suits someone who enjoys the science but doesn't necessarily want their entire career to remain behind a laboratory bench.

You might be the physicist in your group who enjoys explaining complicated problems.

The person colleagues naturally ask for help.

Someone who likes solving something technically difficult, but also enjoys working with the people trying to solve it.

You'll still be deeply connected to quantum technology, but you'll get far more exposure to customers, different experimental environments and the wider commercial quantum ecosystem.

Why consider it?

You'll join a rapidly scaling deep-tech organisation operating at the forefront of quantum computing, working alongside physicists, hardware engineers and software engineers building technology used by quantum researchers internationally.

The package also includes:

30 days' holiday + public holidays

Company equity

Relocation support

Full visa sponsorship for international hires and their families