Quality Manager QA/QC — On-Site, Continuous Improvement

Stepan Company; Vlissingen; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Holiday & year end allowance

Performance-related remuneration

Social benefits

Job summary

Stepan Netherlands B.V. is seeking a Quality Manager QA/Q to lead QA/QC activities on-site in Vlissingen.

The role combines strategic oversight of the Quality Management System with hands-on leadership of quality control, audits, and continuous improvement initiatives across the organization. You will collaborate with Production, Engineering, Supply Chain, and R&D to ensure products and processes meet internal and regulatory standards, while driving improvements and safe lab operations.

Qualifications

• Qualified in a degree in Quality/Chemical/Laboratory field.
• Professional experience in QA and/or QC in the chemical industry or similar environment.
• Experience in supervision of teams; be a go-to-person.
• A high level of safety, environmental, and quality awareness is required, as well as a productive mindset, flexibility and sense of responsibility.
• Experience in handling ERP systems (ideally SAP) as well as knowledge of MS Office.
• Strong analytical and continuous improvement skills, a systemic approach.
• Result-orientated, committed, perseverance and hands-on/can-do mentality.
• Good social and communication skills, with the ability to interact effectively with internal teams, customers, auditors, and authorities.
• Excellent in Dutch and English, both spoken and written.
• Structured and organised, independent and self-responsible way of work.

Responsibilities

• Develop, implement, and maintain the Quality Management Systems and Quality certifications with support from site EH&S Managers (ISO 9001, ISCC+, and others as applicable).
• Act as a key interface with Production, Engineering, Supply Chain, R&D, and other functions on quality-related matters and new product development.
• Report quality performance and issues to senior management.
• Investigate customer complaints and ensure effective communication and resolution.
• Drive continuous improvement initiatives to enhance product quality, process reliability, and operational efficiency.
• Ensure safe operations in QC laboratory according to Company standards & test methods.
• Oversee inspection, testing, and control activities for raw materials, in-process products, and finished goods.
• Facilitate new product development on site, raw material qualifications & new analytical methods implementation.
• Identify non-conformities, lead root cause investigations, implement corrective and preventive actions (CAPA).
• Plan, conduct, and follow up internal and external audits. Track audit findings and ensure timely closure of actions.
• Supervision, development and support of QC/QA team (one lab technician and two administrative positions).

Skills

Analytical skills

Continuous improvement

Team supervision

ERP SAP

Dutch English proficiency

Communication skills

Education

Quality/Chemical/Laboratory degree

Tools

SAP

Job description

Stepan Netherlands B.V. is seeking a Quality Manager QA/Q to lead QA/QC activities on-site in Vlissingen.

The role combines strategic oversight of the Quality Management System with hands-on leadership of quality control, audits, and continuous improvement initiatives across the organization. You will collaborate with Production, Engineering, Supply Chain, and R&D to ensure products and processes meet internal and regulatory standards, while driving improvements and safe lab operations.