Quality Manager

Stepan Company; Netherlands; On-site; EUR 90,000 - 110,000; Full time

Benefits offered by this job

Base salary and benefits

Holiday allowance

Year-end bonus

Job summary

Stepan Netherlands B.V. is seeking a Quality Manager QA/QC for the Vlissingen site. You will oversee the Quality Management System, ensure compliance with ISO 9001 and other certifications, and lead QA/QC activities across the organization.

You will interface with Production, Engineering, Supply Chain, and R&D, manage a small team, and drive continuous improvement through CAPA and audits. Fluency in Dutch and English is essential.

Qualifications

• Qualified in Quality/Chemical/Laboratory field.
• Professional experience in QA/QC in the chemical industry or similar environment.
• Experience in supervision of teams; be a go-to-person.
• High level of safety, environmental, and quality awareness.

Responsibilities

• Develop, implement, and maintain Quality Management Systems and certifications (ISO 9001, ISCC+).
• Interface with Production, Engineering, Supply Chain, and R&D on quality matters and new product development.
• Report quality performance and issues to senior management.
• Investigate customer complaints and ensure effective communication and resolution.
• Drive continuous improvement initiatives to enhance product quality and process efficiency.

Skills

QA/QC experience

Team supervision

SAP proficiency

MS Office

Analytical skills

Continuous improvement

Dutch & English

Safety mindset

Education

Degree in Quality/Chemical/Laboratory field

Tools

SAP ERP

MS Office

Job description

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As part of our long-term corporate strategy and growth, we are seeking for our plant located in Vlissingen (NL) a Quality Manager QA/QC

The Quality Assurance / Quality Control (QA/QC) Manager is responsible for ensuring that products, processes, and systems consistently meet internal quality standards, customer requirements, and applicable regulatory and certification requirements.
The role combines strategic oversight of the Quality Management System with hands‑on leadership of quality control activities, audits, and continuous improvement initiatives across the organization. The position is a full time (100%) on‑site position.

Key Responsibilities:

• Develop, implement, and maintain the Quality Management Systems and Quality certifications with support from site EH&S Managers (ISO 9001, ISCC+, and others as applicable).
• Act as a key interface with Production, Engineering, Supply Chain, R&D, and other functions on quality‑related matter and new product development.
• Report quality performance and issues to senior management.
• Investigate customer complaints and ensure effective communication and resolution.
• Drive continuous improvement initiatives to enhance product quality, process reliability, and operational efficiency. Liaison with Regional and Corporate QA for key initiatives and projects.
• Ensure safe operations in QC laboratory according to Company standards & test methods.
• Oversee inspection, testing, and control activities for raw materials, in‑process products, and finished goods. Facilitate new product development on site, raw material qualifications & new analytical methods implementation.
• Identify non‑conformities, lead root cause investigations, implement corrective and preventive actions (CAPA) and ensure proper application of Management of Change for (product) quality.
• Monitor quality performance using KPI and budget control, propose yearly budgets and capital plans.
• Establish and deploy quality policies, procedures, and work instructions across operations, maintain the document management system.
• Plan, conduct, and follow up internal and external (certification bodies, customers, and regulatory authorities) quality audits. Track audit findings and ensure timely and effective closure of action plans.
• Supervision, development and support of QC/QA team (Management of one lab technician and two administrative positions).

Our offer: an interesting, varied and demanding job with challenges and creative possibilities, independent and responsible work in a dynamic, informal company with open interaction between the various disciplines. Stepan Netherlands B.V. offers a base salary, holiday & year end allowance, performance‑related remuneration and other attractive social benefits.

• Qualified in a degree in Quality/Chemical/Laboratory field.
• Professional experience in QA and/or QC in the chemical industry or similar environment.
• Experience in supervision of teams; be a go‑to‑person
• A high level of safety, environmental, and quality awareness is required, as well as a productive mindset, flexibility and sense of responsibility.
• Experience in handling of ERP systems (ideally SAP) as well as knowledge of MS Office.
• Strong analytical and continuous improvement skills, a systemic approach.
• Result‑orientated, committed, perseverance and hands‑on/can‑do mentality.
• Good social and communication skills , with the ability to interact effectively with internal teams, customers, auditors, and authorities.
• Excellent in Dutch and English, both spoken and written.
• Structured and organised, independent and self‑responsible way of working.

Education

Education:

• Qualified in a degree of Chemical/Laboratory education.
• Excellent in Dutch, German and English, both spoken and written.

Established in 1932, Stepan Company is a major manufacturer of basic and intermediate chemicals including surfactants, polymers, as well as specialty ingredients that go into consumer, household, and institutional products such as laundry detergents, shampoos, and surface cleaners. Stepan Company currently has 19 global manufacturing locations and over 2,400 employees. We have a strong record of growth. Our growth allows us to provide meaningful career opportunities and stability to our team members. We have big goals at Stepan and know every team member will be crucial to achieving our objectives. Regardless of function, we are looking for team members who bring with them a growth mindset, an entrepreneurial spirit, and the ability to thrive in an evolving environment.

We celebrate diversity at Stepan and are committed to creating a diverse, inclusive environment. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other status protected by applicable law.

Stepan is a global specialty and intermediate chemical manufacturer that has been serving a broad range of industries for over 90years. Today, Stepan is a $2.7 billion revenue company. Our continued success is driven by the passion and commitment of our 2,500+ employees around the world.

Why Work At Stepan?

• Stable & Growing
• Collaborative Environment
• Make a Difference & Be Recognized
• Committed to Safety & Sustainability
• Value Driven Culture