Quality Manager QA/QC

Stepan Company; Vlissingen; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Holiday & year end allowance

Performance-related remuneration

Social benefits

Job summary

Stepan Netherlands B.V. is seeking a Quality Manager QA/Q to lead QA/QC activities on-site in Vlissingen.

The role combines strategic oversight of the Quality Management System with hands-on leadership of quality control, audits, and continuous improvement initiatives across the organization. You will collaborate with Production, Engineering, Supply Chain, and R&D to ensure products and processes meet internal and regulatory standards, while driving improvements and safe lab operations.

Qualifications

• Qualified in a degree in Quality/Chemical/Laboratory field.
• Professional experience in QA and/or QC in the chemical industry or similar environment.
• Experience in supervision of teams; be a go-to-person.
• A high level of safety, environmental, and quality awareness is required, as well as a productive mindset, flexibility and sense of responsibility.
• Experience in handling ERP systems (ideally SAP) as well as knowledge of MS Office.
• Strong analytical and continuous improvement skills, a systemic approach.
• Result-orientated, committed, perseverance and hands-on/can-do mentality.
• Good social and communication skills, with the ability to interact effectively with internal teams, customers, auditors, and authorities.
• Excellent in Dutch and English, both spoken and written.
• Structured and organised, independent and self-responsible way of work.

Responsibilities

• Develop, implement, and maintain the Quality Management Systems and Quality certifications with support from site EH&S Managers (ISO 9001, ISCC+, and others as applicable).
• Act as a key interface with Production, Engineering, Supply Chain, R&D, and other functions on quality-related matters and new product development.
• Report quality performance and issues to senior management.
• Investigate customer complaints and ensure effective communication and resolution.
• Drive continuous improvement initiatives to enhance product quality, process reliability, and operational efficiency.
• Ensure safe operations in QC laboratory according to Company standards & test methods.
• Oversee inspection, testing, and control activities for raw materials, in-process products, and finished goods.
• Facilitate new product development on site, raw material qualifications & new analytical methods implementation.
• Identify non-conformities, lead root cause investigations, implement corrective and preventive actions (CAPA).
• Plan, conduct, and follow up internal and external audits. Track audit findings and ensure timely closure of actions.
• Supervision, development and support of QC/QA team (one lab technician and two administrative positions).

Skills

Analytical skills

Continuous improvement

Team supervision

ERP SAP

Dutch English proficiency

Communication skills

Education

Quality/Chemical/Laboratory degree

Tools

SAP

Job description

Stepan is a leading global manufacturer, with more than 2000 employees worldwide and over 17 production sites, of specialty chemicals and chemical intermediates used in consumer goods and industrial applications. At our plant in Vlissingen, we produce polyols for polyurethane applications, which are used for thermal insulation for industrial uses, especially in construction market.

As part of our long-term corporate strategy and growth, we are seeking for our plant located in Vlissingen (NL) a : Quality Manager QA/Q

C
The Quality Assurance / Quality Control (QA/QC) Manager is responsible for ensuring that products, processes, and systems consistently meet internal quality standards, customer requirements, and applicable regulatory and certification requirement

s.The role combines strategic oversight of the Quality Management System with hands-on leadership of quality control activities, audits, and continuous improvement initiatives across the organization. The position is a full time (100%) on-site positio

n.
Key Responsibiliti

• es:Develop, implement, and maintain the Quality Management Systems and Quality certifications with support from site EH&S Managers (ISO 9001, ISCC+, and others as applicabl
• e).Act as a key interface with Production, Engineering, Supply Chain, R&D, and other functions on quality-related matter and new product developme
• nt.Report quality performance and issues to senior manageme
• nt.Investigate customer complaints and ensure effective communication and resoluti
• on.Drive continuous improvement initiatives to enhance product quality, process reliability, and operational efficiency. Liaison with Regional and Corporate QA for key initiatives and projec
• ts.Ensure safe operations in QC laboratory according to Company standards & test metho
• ds.Oversee inspection, testing, and control activities for raw materials, in-process products, and finished goods. Facilitate new product development on site, raw material qualifications & new analytical methods implementati
• on.Identify non-conformities, lead root cause investigations, implement corrective and preventive actions (CAPA) and ensure proper application of Management of Change for (product) quali
• ty.Monitor quality performance using KPI and budget control, propose yearly budgets and capital pla
• ns.Establish and deploy quality policies, procedures, and work instructions across operations, maintain the document management syst
• em.Plan, conduct, and follow up internal and external (certification bodies, customers, and regulatory authorities) quality audits. Track audit findings and ensure timely and effective closure of action pla
• ns.Supervision, development and support of QC/QA team (Management of one lab technician and two administrative position

s).
Skills and experie

• nce:Qualified in a degree in Quality/Chemical/Laboratory fi
• eld.Professional experience in QA and/or QC in the chemical industry or similar environm
• ent.Experience in supervision of teams; be a go-to-pe
• rsonA high level of safety, environmental, and quality awareness is required, as well as a productive mindset, flexibility and sense of responsibil
• ity.Experience in handling of ERP systems (ideally SAP) as well as knowledge of MS Off
• ice.Strong analytical and continuous improvement skills, a systemic appro
• ach.Result-orientated, committed, perseverance and hands-on/can-do mental
• ity.Good social and communication skills , with the ability to interact effectively with internal teams, customers, auditors, and authorit
• ies.Excellent in Dutch and English, both spoken and writ
• ten.Structured and organised, independent and self-responsible way of work

ing.
Our of

fer: an interesting, varied and demanding job with challenges and creative possibilities, independent and responsible work in a dynamic, informal company with open interaction between the various disciplines. Stepan Netherlands B.V. offers a base salary, holiday & year end allowance, performance-related remuneration and other attractive social bene