Pulse Survey Project Lead – Staff Insights & Action

Artsen zonder Grenzen (Médecins Sans Frontières, Nederland); Netherlands; Hybrid; EUR 48,000 - 66,000; Full time

Benefits offered by this job

Flexible working arrangements

Travel possibly required

Job summary

MSF Netherlands (OCA) is seeking a Project Lead All-Staff Pulse Survey to design, implement, monitor, and scale the All-Staff Pulse Survey across HQ, hub offices, and country programs. You will ensure staff insights trigger concrete actions, strengthen accountability, and drive organizational learning.

You will coordinate the full pulse survey cycle, collaborate with SHU, Safeguarding, DEI, People Partnering, and other stakeholders, and develop dashboards and action-tracking systems to translate

Qualifications

• Bachelor’s or Master’s degree in a relevant field, such as Monitoring & Evaluation, Project Management, Organizational Development, HR, Psychology, Public Health, or Social Sciences or equivalent relevant experience.
• At least 2 years of experience in project or program management.
• Experience coordinating cross-functional or transversal initiatives.
• Experience with surveys, monitoring systems, data analysis, reporting, or dashboards.
• Fluency in English is a must, French highly desirable.
• Experience in humanitarian, NGO, or international operational environment.

Responsibilities

• Lead the design, implementation, monitoring, and scale-up of the All-Staff Pulse Survey across HQ, Hub Offices, and Country Programs.
• Coordinate governance and accountability processes across HQ, Hubs, and Country Programs.
• Manage survey planning, communication, reporting, and follow-up.
• Develop and maintain dashboards, monitoring tools, and action-tracking systems.
• Support data-informed prioritization and decision-making.
• Facilitate collaboration across specialist teams and operational stakeholders.
• Capture lessons learned and strengthen continuous improvement.
• Contribute to long-term sustainability, governance, and resource planning.

Skills

Cross-functional coordination

Survey data analysis

Dashboard development

Governance

Stakeholder coordination

English fluency

Education

Bachelor’s or Master’s degree in a relevant field

Job description

MSF Netherlands (OCA) is seeking a Project Lead All-Staff Pulse Survey to design, implement, monitor, and scale the All-Staff Pulse Survey across HQ, hub offices, and country programs. You will ensure staff insights trigger concrete actions, strengthen accountability, and drive organizational learning.

You will coordinate the full pulse survey cycle, collaborate with SHU, Safeguarding, DEI, People Partnering, and other stakeholders, and develop dashboards and action-tracking systems to translate