All staff Pulse Project manager

Artsen zonder Grenzen (Médecins Sans Frontières, Nederland); Netherlands; Hybrid; EUR 48,000 - 66,000; Full time

Benefits offered by this job

Flexible working arrangements

Travel possibly required

Job summary

MSF Netherlands (OCA) is seeking a Project Lead All-Staff Pulse Survey to design, implement, monitor, and scale the All-Staff Pulse Survey across HQ, hub offices, and country programs. You will ensure staff insights trigger concrete actions, strengthen accountability, and drive organizational learning.

You will coordinate the full pulse survey cycle, collaborate with SHU, Safeguarding, DEI, People Partnering, and other stakeholders, and develop dashboards and action-tracking systems to translate

Qualifications

• Bachelor’s or Master’s degree in a relevant field, such as Monitoring & Evaluation, Project Management, Organizational Development, HR, Psychology, Public Health, or Social Sciences or equivalent relevant experience.
• At least 2 years of experience in project or program management.
• Experience coordinating cross-functional or transversal initiatives.
• Experience with surveys, monitoring systems, data analysis, reporting, or dashboards.
• Fluency in English is a must, French highly desirable.
• Experience in humanitarian, NGO, or international operational environment.

Responsibilities

• Lead the design, implementation, monitoring, and scale-up of the All-Staff Pulse Survey across HQ, Hub Offices, and Country Programs.
• Coordinate governance and accountability processes across HQ, Hubs, and Country Programs.
• Manage survey planning, communication, reporting, and follow-up.
• Develop and maintain dashboards, monitoring tools, and action-tracking systems.
• Support data-informed prioritization and decision-making.
• Facilitate collaboration across specialist teams and operational stakeholders.
• Capture lessons learned and strengthen continuous improvement.
• Contribute to long-term sustainability, governance, and resource planning.

Skills

Cross-functional coordination

Survey data analysis

Dashboard development

Governance

Stakeholder coordination

English fluency

Education

Bachelor’s or Master’s degree in a relevant field

Job description

At MSF Netherlands (OCA), the People & Culture department (+/- 85) is a human-centered function that actively supports MSF’s primary work, delivering healthcare to all. We focus on organizational culture, staff well-being, adaptive learning and accountability, grounded in the belief that embracing the human factor is key to meaningful change. With a global workforce mindset, we prioritize trust and simplicity across our three Centers of Expertise: Culture & Change, People Experience, and Talent & Learning. Our People & Culture teams are supported by a team of 3 dedicated People Partners. Together, we aim to shape a culture where people thrive and purpose drives action.

Culture and Change

The Culture and Change team fosters a safe, inclusive and supportive work environment. This function includes the Diversity, equity and inclusion, staff health, case management for staff related issues, organizational culture, staff monitoring and change management teams. We provide expert guidance on complex workplace matters and lead initiatives that strengthen psychological safety, adaptive learning, well-being, good management practices and accountability, across MSF OCA.

We are currently looking for a:

Project Lead All-Staff Pulse Survey (20-32hrs)

Amsterdam/other MSF office

Are you passionate about making MSF a better place to work for? Do you enjoy working with data, understanding what staff are experiencing, and bringing people together to turn findings into practical improvements? Then this could be the role for you.

As Project Lead All-Staff Pulse Survey, you will lead the design, implementation, monitoring, and progressive scale-up of the OCA All-Staff Pulse Survey across all staff in HQ, Hub Offices, and Country Programs. The Pulse is a light organizational monitoring system designed to identify staff concerns, guide priorities, and support concrete organizational responses. In this role, you will help ensure that staff insights lead to concrete action, stronger accountability, and continuous organizational learning.

You will coordinate the full pulse survey cycle, from planning and communication to analysis, reporting, coordinated follow-up and evaluation. You will work closely with SHU, Safeguarding, DEI, People Partnering, departments, and operational stakeholders to review findings, identify priorities, activate appropriate support and monitor agreed actions.

You will also play a key role in developing dashboards, monitoring reports, and action-tracking systems, helping teams and management translate findings into clear priorities and improvement initiatives. Through your work, you will contribute to a more responsive, learning-oriented, and sustainable organization.

In this role, you will

• Lead the implementation and scale-up of the All-Staff Pulse Survey
• Coordinate governance and accountability processes across HQ, Hubs, and Country Programs
• Manage survey planning, communication, reporting, and follow-up
• Develop and maintain dashboards, monitoring tools, and action-tracking systems
• Support data-informed prioritization and decision-making
• Facilitate collaboration across specialist teams and operational stakeholders
• Capture lessons learned and strengthen continuous improvement
• Contribute to long-term sustainability, governance, and resource planning

You bring

• A Bachelor’s or Master’s degree in a relevant field, such as Monitoring & Evaluation, Project Management, Organizational Development, HR, Psychology, Public Health, or Social Sciences or equivalent relevant experience.
• At least 2 years of experience in project or program management
• Experience coordinating cross-functional or transversal initiatives
• Experience with surveys, monitoring systems, data analysis, reporting, or dashboards
• An analytical and M&E mindset, with the ability to translate findings into priorities, recommendations and follow-up actions.
• Strong understanding of governance, stakeholder coordination, and organizational learning
• Interest in staff well-being, psychological safety, adaptive learning and improving organizational practices.
• Fluency in English is a must, French highly desirable

Experience in a humanitarian, NGO, or international operational environment

What we offer

• A fixed-term, 1 year contract with renewal option.
• Flexible working arrangements: Preferably 80% (32 hours/week), with lower part-time arrangements negotiable.
• Flexible duty station: Amsterdam or another eligible OCA-linked MSF office (European capitals, Amman, Nairobi or Colombo), preferably in a time zone close to CET/CEST. Regular travel to Amsterdam and field visits are required. Location is subject to employment eligibility and applicable regulations.
• Gross monthly salary between € 4,269 – € 5,877 scaling within the range depending on experience, if working from Amsterdam office. In other offices, local salary scales apply
• 30 days annual leave (full-time) plus 8% holiday allowance.
• A competitive pension scheme.
• Commuting allowance.
• Access to a large variety of internal training.
• An inclusive workplace with colleagues from around the globe.

The closing date for application is November 8, 2026