Product Support Engineer (e-mobility)

Schneider Electric; Hoofddorp; On-site; EUR 50,000 - 70,000; Full time

Job summary

A leading technology company in the Netherlands is seeking a Product Support Engineer for e-mobility. You will provide expert technical support for charging infrastructure solutions, assisting customers and internal teams during deployment. Ideal candidates have at least 2 years of relevant technical experience, strong knowledge of electrical design, and proficiency in Dutch and English. Join us to support our growth in the booming e-mobility market, ensuring high customer satisfaction and operational excellence.

Qualifications

• Minimum 2 years’ experience in a technical role with hands-on service activities.
• Excellent communication skills in Dutch and English.
• Organized, adaptable, and capable of working independently.

Responsibilities

• Provide expert technical support for e-Mobility portfolio.
• Investigate and resolve cases via remote diagnostics or on-site visits.
• Deliver technical training and advise on complex system architectures.
• Collaborate with Sales and Quality teams to ensure top-notch service.
• Maintain documentation and contribute to continuous improvement.

Skills

Electrical design

IT networking

Cybersecurity

Communication in Dutch

Communication in English

Job description

Join to apply for the Product Support Engineer (e-mobility) role at Schneider Electric.

We are looking for a Product Support Engineer to join our Global Service organization to drive and accelerate our growth in the e‑mobility charging infrastructure application.

Mission of the role

The e‑mobility market is booming, with millions of new electric vehicles hitting the roads each year. At Schneider Electric, we’re driving this transformation with cutting‑edge charging infrastructure solutions—and we want you to be part of it!

As an e‑Mobility Product Support Engineer, you’ll play a critical role in supporting customers and internal teams during the deployment and installation of our solutions. You’ll be the regional technical expert and Single Point of Contact (SPOC), ensuring smooth operations and high customer satisfaction.

What You’ll Do

• Provide expert technical support for our e‑Mobility portfolio.
• Investigate and resolve cases via remote diagnostics or on‑site visits.
• Deliver technical training and advise on complex system architectures.
• Collaborate with Sales and Quality teams to ensure top‑notch service.
• Maintain clear documentation and contribute to continuous improvement.

What We’re Looking For

• Strong knowledge of electrical design, IT networking, and cybersecurity.
• Minimum 2 years’ experience in a technical role with hands‑on service activities.
• Excellent communication skills in Dutch and English (French is a plus).
• Organized, decisive, adaptable, and able to work independently.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.