Product Manager, Digital Payments & Merchant Services

ING Wholesale Banking; Amsterdam; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Personal growth

Informal working environment

Job summary

ING Wholesale Banking is seeking a Product Manager for Merchant Services. You will own the product performance, define the strategy and roadmap, and translate market feedback into concrete product improvements across Digital Payments and Collections.

You will work with Risk, Compliance, and Sales to ensure compliant, commercially successful products. A bachelor’s or master’s degree and 3+ years in payments are required, with opportunities for growth in an informal, collaborative environment.

Qualifications

• Bachelor’s or Master’s degree in a relevant field.
• Minimum 3 years of experience in the payments domain at a bank, PSP, acquirer, or card scheme.
• Solid knowledge of cards acquiring, e-commerce, and alternative payment methods; experience in in-store POS payments.

Responsibilities

• Define and execute the commercial strategy for Merchant Services products within ING Wholesale Banking.
• Own day-to-day product performance and P&L using commercial and financial insights.
• Lead product lifecycle, roadmap, and governance; create and track business cases.
• Lead marketing, communications, and customer satisfaction activities for scope products.
• Conduct market, competitor, and customer research with a pan-European perspective.

Education

Bachelor’s or Master’s degree

Job description

ING Wholesale Banking is seeking a Product Manager for Merchant Services. You will own the product performance, define the strategy and roadmap, and translate market feedback into concrete product improvements across Digital Payments and Collections.

You will work with Risk, Compliance, and Sales to ensure compliant, commercially successful products. A bachelor’s or master’s degree and 3+ years in payments are required, with opportunities for growth in an informal, collaborative environment.