Commercial Product Manager, Merchant Services (Hybrid)

ING Wholesale Banking; Amsterdam; Hybrid; EUR 85,000 - 120,000; Full time

Benefits offered by this job

25 to 28 vacation days

Pension scheme

13th-month salary

8% holiday payment

Hybrid working

Personal growth and challenging work

Job summary

ING Wholesale Banking is seeking a Product Manager for Merchant Services to own the performance and strategy of the payments proposition for corporate clients. You will drive commercial outcomes, coordinate with Sales, Risk, Compliance, and Legal, and shape the product roadmap with a pan-European perspective.

You will translate market developments into concrete product requirements, manage the lifecycle, and lead marketing and client engagement initiatives to maximize value and customer

Qualifications

• Hold a bachelor's or master's degree and at least three years of experience in the payments domain at a bank, payment service provider, card acquirer, or card scheme organization.
• Solid knowledge of cards acquiring, e-commerce, alternative payment methods, and in-store payments.
• Experience translating market developments into product requirements and business cases.

Responsibilities

• Improve Merchant Services proposition and voice of the customer.
• Own day-to-day product performance and P&L with data-driven prioritization.
• Define and execute product strategy, roadmap, and lifecycle.
• Create and track business cases and contribute to planning processes.
• Lead marketing and customer satisfaction activities for your scope.
• Translate market input from Sales into concrete product requirements.
• Align with Sales, Client Services, and Sector teams; support client pitches.
• Ensure compliance with risk, governance, and regulatory policies.

Skills

Commercial awareness

Strategic thinking

Data-driven

Education

Bachelor's or Master's degree

Job description

ING Wholesale Banking is seeking a Product Manager for Merchant Services to own the performance and strategy of the payments proposition for corporate clients. You will drive commercial outcomes, coordinate with Sales, Risk, Compliance, and Legal, and shape the product roadmap with a pan-European perspective.

You will translate market developments into concrete product requirements, manage the lifecycle, and lead marketing and client engagement initiatives to maximize value and customer