Process Expert: Commercial Planning

Action; Zwaagdijk-Oost; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working policy

Vacation days with purchase option

Shuttle bus to Hoorn station and HQ

Mobility allowance and pension

Employee discount

Job summary

Action is seeking a Process Expert Commercial Planning (fulltime, 38 hours per week) to ensure our planning processes run smoothly, from forecasting to assortment delivery across stores in Europe.

You will analyse performance, identify root causes, collaborate with Commercial Planning, IT and external partners, own improvements from concept to adoption, and help scale our processes as Action grows internationally.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management or a related field.
• 3-5 years of relevant work experience in retail, purchasing, commercial planning, supply chain or process improvement.
• Affinity with planning processes, systems and data.

Responsibilities

• Look at commercial planning processes end to end and identify opportunities to make them simpler, faster and more efficient.
• Analyze process and performance issues, identify root causes and translate findings into practical improvements.
• Work closely with Commercial Planning teams to understand challenges and improve how they work.
• Identify where data, systems or ways of working slow down the planning process and help develop better solutions.
• Collaborate with IT, product teams and external system partners to improve planning tools and systems.
• Take ownership of process improvements from identification to implementation.
• Introduce new ways of working and ensure improvements are adopted and sustained.
• Work across teams to ensure changes work across the full planning process.

Skills

Process improvement

Analytical thinking

English communication

Cross-functional collaboration

Data analysis

Education

Bachelor's degree in Business Administration or Supply Chain

Tools

Excel

Job description

Process Expert Commercial Planning Fulltime (38 hours per week)

As a Process Expert Commercial Planning, you help make sure our commercial planning processes work as smoothly and efficiently as possible. You look at how we plan, forecast and bring our assortment to our stores, identify where things can be improved and work with the business and IT to turn those insights into practical solutions. You’ll play an important role in improving the way Action plans its business today; while helping us build processes and systems that can support our continued international growth.

This is your daily action

• Look at our commercial planning processes from end to end and identify opportunities to make them simpler, faster and more efficient
• Analyse process and performance issues, identify root causes and translate your findings into practical improvements
• Work closely with Commercial Planning teams to understand their challenges and improve the way they work
• Identify where data, systems or ways of working are slowing down the planning process and help develop better solutions
• Work closely with IT, product teams and external system partners to improve planning tools and systems
• Take ownership of process improvements from identifying an opportunity through to implementation
• Introduce new ways of working and work with teams to make sure improvements are adopted and continue to work in practice
• Work across different teams and departments to make sure changes work well across the full planning process
• Contribute to strategic projects that improve Action’s planning capabilities, including Merchandise Planning, Assortment Planning and Demand Forecasting

This is you

You enjoy understanding how things work and are naturally curious about how processes, systems and data can be improved. You like solving problems, but you don’t stop at finding a quick fix; you want to understand the root cause and find a solution that works in the long term.

You are analytical and structured, but also comfortable working with people. You can translate a business challenge into a clear problem and work with different stakeholders to find a practical solution. You enjoy working between business and IT and are confident asking questions, challenging existing ways of working and bringing people along with you.

You thrive in a fast-paced environment where things are constantly changing. You’re comfortable working on multiple projects at the same time, taking ownership of your work and making sure improvements are actually implemented. Most importantly, you’re someone who is curious, solution-oriented and motivated by making things work better.

In addition:

• You have a Bachelor's degree in Business Administration, Supply Chain Management or a related field
• You have 3-5 years of relevant work experience, for example in retail, purchasing, commercial planning, supply chain or process improvement
• You have an affinity with planning processes, systems and data
• You are comfortable working with Excel and enjoy working with data and systems
• You have a structured and analytical approach to problem-solving
• You communicate confidently in English, both spoken and written
• You are comfortable working with different stakeholders and can connect business needs with IT solutions
• You are able to work independently, take ownership and manage multiple projects at the same time

What we offer

Surprisingly much! From our international headquarters in the Netherlands, you have an impact on what happens in our stores across Europe. We have great growth ambitions — for Action, and for you. Because our growth means you can always take new steps: a different position, an interesting innovation project, new skills — you can continue to develop as a professional. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost-consciousness and respect.

Curious exactly how many customers, stores and countries that is today? See our latest facts & figures.

Did you know that you can also count on us for:

• 24 vacation days with the option to purchase 5 additional days (based 38 hours)
• Hybrid working policy and flexible working hours (minimum 3 days in office) in consultation with your team
• 15% staff discount in Action stores
• Shuttle bus to and from Hoorn station & International HQ
• Mobility allowance and a pension scheme (Zwaagdijk-Oost is easily accessible, only 30 minutes from Amsterdam - without traffic!)

How we contribute to society

If you only know Action from our stores, working here opens up a different world. Behind the scenes, we're working hard on our impact on people and planet — from how we source our products to who we choose to stand behind.

See where we stand today on sourcing, energy and packaging: company.action.com/planet-new.

And meet the causes we back, including SOS Children's Villages: company.action.com/partnerships-new.

Curious what else we're doing? Join our team and find out for yourself.