Senior Communications Expert

Action; Zwaagdijk-Oost; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Market-based salary

Annual bonus

24 holidays + 5 extra days

Permanent contract potential

Hybrid work up to 40%

15% staff discount

Pension scheme and travel allowance

Job summary

Action is seeking a Senior Communications Expert to develop and execute internal and external communication projects, strengthening the company’s reputation internationally. You will lead reporting efforts, coordinate cross-functional input, and translate complex business information into clear stakeholder communications.

You will work with Finance, Sustainability, HR, Buying, Supply Chain and others, ensuring accuracy and timely delivery while maintaining Action’s values and global coverage.

Qualifications

• Bachelor’s or master’s degree in Communications, Journalism or related field.
• Minimum of 7 years of relevant work experience in internal and external communications.
• Excellent command of Dutch and English (both oral and written).

Responsibilities

• Independently developing, planning and executing communication projects.
• Manage the end-to-end production of the Annual Report, including planning, content collection, review rounds, approvals and publication.
• Coordinate the preparation and publication of quarterly financial statements, results and related communications.
• Coordinating contributions from different departments and ensuring deadlines, review processes and approvals are closely managed.
• Ensuring consistency and accuracy across financial, sustainability and company reporting.
• Liaising with internal stakeholders and external partners, such as design and production agencies, throughout the reporting process.
• Creating and coordinating corporate content for Action’s website and other communication channels.
• Supporting other corporate communication projects and publications where required.
• Continuously improving reporting and communication processes while carefully managing timelines and budgets.

Skills

Writing & editing

Dutch language

English language

Stakeholder management

Project coordination

Financial reporting experience

Education

Bachelor’s or Master’s degree in Communications/Journalism or related field

Job description

Senior Communications Expert (Fulltime – 38 hours per week) Dutch fluency required

Are you ready to play an important role as Senior Communications Expert at Action? Use your expertise to develop and execute internal- and external communication projects . Strengthen Action’s reputation with all stakeholders on an international level! Join our dynamic team and contribute to the growth and success of a company operating in multiple countries. Discover new opportunities and take the lead in creating a positive impact.

This is your daily action

As Senior Communications Expert, you will be part of the Communications department and report to the Communications Manager. The team is responsible for company communication activities from our international headquarters.

You will work closely with Finance, Sustainability, HR, Buying, Supply Chain and other departments to collect, structure and translate complex business information into clear and accessible communications for internal and external stakeholders.

Your responsibilities include:

Your responsibilities include:

• Independently developing, planning and executing communication projects
• Manage the end-to-end production of the Annual Report, including planning, content collection, review rounds, approvals and publication
• Coordinate the preparation and publication of quarterly financial statements, results and related communications
• Coordinating contributions from different departments and ensuring deadlines, review processes and approvals are closely managed
• Ensuring consistency and accuracy across financial, sustainability and company reporting
• Liaising with internal stakeholders and external partners, such as design and production agencies, throughout the reporting process
• Creating and coordinating corporate content for Action’s website and other communication channels
• Supporting other corporate communication projects and publications where required
• Continuously improving reporting and communication processes while carefully managing timelines and budgets

Meet your team

Your home base will be the Communication department. Our focus? Support the Action strategy of sustainable growth and development. Together with the entire business, we increase the involvement of all employees. We see challenges as opportunities. Our goal in Communication? Being trusted advisers to our business, from board of directors to country management, always guided by Action’s DNA and values.

Curious to learn about your new colleagues? Quirina and Elena will be happy to work with you!

This is you

Our Senior Communications Expert is a highly organised and detail-oriented communications professional who is comfortable working with financial, corporate and business information. You understand that accuracy matters and are able to turn complex information into clear and accessible communication without losing the underlying meaning.
You are confident coordinating multiple stakeholders and managing several workstreams simultaneously, You are proactive in following up on input, challenging inconsistencies and ensuring that agreed actions are completed on time.
You have strong writing and editing skills and you communicate confidently with colleagues at different levels of the organisation.
Experience with annual reports, financial reporting, corporate reporting, investor communications or similar corporate publications is required.

In addition:

• A bachelor’s or master’s degree in Communications, Journalism or any other relevant field (such as Economics or Business Administration)
• A minimum of 7 years' relevant work experience in a similar position focusing on internal – and external communications within an international or retail organisation, or within a communication consulting agency
• Experience in independently developing, planning and executing communication projects
• Excellent command of Dutch and English (both oral and written)

What we offer

Surprisingly much! From our international headquarters in the Netherlands you have an impact on what happens in our stores across Europe. We welcome more than 22.5 million customers every week in more than 3,400 stores in 16 European countries. We have great growth ambitions. For Action and for you. Because our growth means that you can always take new steps. A different position, an interesting innovation project, new skills: you can continue to develop as a professional. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost conscious and respect.

Did you know that you can also count on us for:

• A market-based salary based on a 38-hour work week
• An annual bonus based on company and personal performance
• 24 days of holiday and the option to buy 5 extra days (based on 38 hours per week)
• A temporary contract with the intention of offering you a permanent contract in the long term
• Flexible working hours and the possibility of working up to 40% from home, of course in coordination with your team and manager
• 15% staff discount on your purchases at Action
• A good pension scheme and travel expenses allowance (Zwaagdijk-Oost is traffic jam-free and only 30 minutes by car from Amsterdam)

How we contribute to society

If you only know Action from the stores, a world will open up for you when you come and work with us. We work hard to make a positive impact on society and the environment. Did you know, for example, that we support thousands of children worldwide who grow up in an SOS Children's Village? That our team reflects the diversity of our customers, including over 160 different nationalities? That 99% of our cocoa, cotton, coffee and timber are certified sustainable? And that all our stores, DC’s and offices only use energy-efficient LED lighting? Yes, that is also Action. Curious about what other initiatives we’re facilitating? There’s a lot more we are proud of and we would love for you to be part of it.