Process Expert: Tactical Planning

Action; Zwaagdijk-Oost; On-site; EUR 42,000 - 66,000; Full time

Benefits offered by this job

24 vacation days

Hybrid working policy

15% staff discount

Shuttle bus to Hoorn station & HQ

Mobility allowance

Pension scheme

Job summary

Action in Noord-Holland seeks a Process Expert Tactical & Network Planning to ensure end-to-end planning alignment and develop scalable, efficient processes across the network. You will translate business needs into IT specifications and collaborate with IT, product teams and external partners.

You’ll drive improvements from issue identification to implementation while supporting UAT and complex planning initiatives.

Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain or related field
• 1-3 years of relevant work experience in a transport, logistics or supply chain environment
• Affinity with IT systems and process improvement; experience with SAP or MRP systems is a plus
• Communicate confidently in English, both written and verbal
• Structured and analytical approach to problem-solving
• Comfortable working across multiple projects with different stakeholders

Responsibilities

• Identify opportunities to make tactical and network planning processes simpler, faster and more efficient
• Analyze process, system and performance issues, identify root causes and translate findings into practical improvements
• Work closely with Tactical and Network Planning teams to understand their challenges and translate business needs into clear requirements
• Identify where data, reports, systems or ways of working are slowing down the planning process and help find better solutions
• Translate business requirements into clear IT specifications and work closely with IT, product teams and external system partners on improvements
• Support User Acceptance Testing (UAT) by preparing, coordinating and testing new systems, functionalities and upgrades
• Follow process and system improvements from identifying an issue or opportunity through to implementation
• Investigate issues with reports, data and system outputs, identify what is missing or not working, and work with IT to find solutions
• Design, document and continuously improve processes to increase visibility, traceability and efficiency across the network
• Work with different teams and departments to make sure process and system changes work effectively across the planning process
• Contribute to projects and initiatives that support Action’s growing network, including forecasting and the tactical planning of inbound and outbound volumes, flow types and pallet requirements
• Help ensure planning processes, systems and ways of working are simple, scalable and future proof as Action continues to grow

Job description

Process Expert Tactical Planning Fulltime (38 hours per week)

Are you looking for an expert role with a focus on processes, systems and optimizations? Do you have an affinity with long- and mid term planning and its consequences on operational activities? Do you want to be part of a fast-growing, international organization with real career development opportunities? If so, become our next Process Expert Tactical & Network Planning and hone your talent from our headquarters in Noord-Holland!

As a Process Expert Tactical & Network Planning, you ensure that our Supply Chain planning is aligned to the operational daily processes today and in the future. You look end-to-end at how we plan, forecast and bring our assortment through our network, and translate activities into smart, scalable and efficient processes that work end-to-end.

This is your daily action

• Identify opportunities to make tactical and network planning processes simpler, faster and more efficient
• Analyze process, system and performance issues, identify root causes and translate findings into practical improvements
• Work closely with Tactical and Network Planning teams to understand their challenges and translate business needs into clear requirements
• Identify where data, reports, systems or ways of working are slowing down the planning process and help find better solutions
• Translate business requirements into clear IT specifications and work closely with IT, product teams and external system partners on improvements
• Support User Acceptance Testing (UAT) by preparing, coordinating and testing new systems, functionalities and upgrades
• Follow process and system improvements from identifying an issue or opportunity through to implementation
• Investigate issues with reports, data and system outputs, identify what is missing or not working, and work with IT to find solutions
• Design, document and continuously improve processes to increase visibility, traceability and efficiency across the network
• Work with different teams and departments to make sure process and system changes work effectively across the planning process
• Contribute to projects and initiatives that support Action’s growing network, including forecasting and the tactical planning of inbound and outbound volumes, flow types and pallet requirements
• Help ensure planning processes, systems and ways of working are simple, scalable and future proof as Action continues to grow

Current Key Project: Tactical Planning

Improvement of our planning capabilities, specifically focused on Merchandise Planning, Assortment Planning, Demand Forecasting and Supply Chain Planning.

This is you

You thrive in a dynamic, fast-paced environment and enjoy working in a role where things are constantly evolving. You are curious, structured and analytical, with a natural affinity for systems and logistics processes. You enjoy understanding how things work and finding practical ways to improve them.

You are comfortable working with both business and IT stakeholders and can communicate clearly to make sure requirements and solutions are understood. You enjoy solving problems, working with data and systems, and helping ensure that new solutions meet the needs of the business.

You are organized and comfortable working across multiple projects at the same time. You approach challenges in a structured way, enjoy finding solutions and are motivated by improving processes and making systems work better for the business.
In addition:

• You have a Bachelor's degree in Business Administration, Logistics, Supply Chain or a related field
• You have 1-3 years of relevant work experience in a transport, logistics or supply chain environment
• You have an affinity with IT systems and process improvement; experience with SAP or MRP systems is a plus
• You communicate confidently in English, both written and verbal, and can connect business needs with IT
• You have a structured and analytical approach to problem-solving
• You are comfortable working across multiple projects with different stakeholders

What we offer

Surprisingly much! From our international headquarters in the Netherlands, you have an impact on what happens in our stores across Europe. We have great growth ambitions — for Action, and for you. Because our growth means you can always take new steps: a different position, an interesting innovation project, new skills — you can continue to develop as a professional. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost-consciousness and respect.

Curious exactly how many customers, stores and countries that is today? See our latest facts & figures.
Did you know that you can also count on us for:

• 24 vacation days with the option to purchase 5 additional days (based on 38 hours)
• Hybrid working policy and flexible working hours (minimum 3 days in office) in consultation with your team
• 15% staff discount in Action stores
• Shuttle bus to and from Hoorn station & International HQ
• Mobility allowance and a pension scheme (Zwaagdijk-Oost is easily accessible, only 30 minutes from Amsterdam - without traffic!)

How we contribute to society

If you only know Action from our stores, working here opens up a different world. Behind the scenes, we're working hard on our impact on people and planet — from how we source our products to who we choose to stand behind.

See where we stand today on sourcing, energy and packaging: company.action.com/planet-new.

And meet the causes we back, including SOS Children's Villages: company.action.com/partnerships-new.
Curious what else we're doing? Join our team and find out for yourself.