Private Banking Client Services Associate

ocbc; Edam; On-site; EUR 38,000 - 54,000; Full time

Job summary

Bank of Singapore is seeking a proactive Administrative & Client Service Support professional to assist Relationship Managers in delivering Private Banking services. You will handle client inquiries, maintain account data, prepare documentation, and coordinate across departments to ensure timely responses and compliance.

The role requires strong interpersonal and communication skills, a detail-oriented mindset, and the ability to thrive in a fast-paced financial environment.

Qualifications

• Bachelor degree or diploma from reputable institutions.
• Experience in client servicing in financial institutions preferred.
• Strong English communication, additional Dutch or local language a plus.

Responsibilities

• Provide administrative and client service support to Relationship Managers within the front office servicing Private Banking clients.
• Respond to client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts.
• Support RMs in providing financial advisory services to clients.
• Maintain client data and reports such as contact lists and facility details.
• Schedule appointments, prepare correspondences, arrange travel and meetings, and produce presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary.
• Ensure adherence to internal and external regulations and policies at all times.

Skills

Interpersonal skills

Communication skills

Client interfacing

Education

Bachelor's degree or diploma

Job description

Bank of Singapore is seeking a proactive Administrative & Client Service Support professional to assist Relationship Managers in delivering Private Banking services. You will handle client inquiries, maintain account data, prepare documentation, and coordinate across departments to ensure timely responses and compliance.

The role requires strong interpersonal and communication skills, a detail-oriented mindset, and the ability to thrive in a fast-paced financial environment.