Premium Guest Concierge – Amsterdam Store (Part-Time)

CYBEX; Amsterdam; On-site; EUR 17,000 - 22,000; Part time

Job summary

CYBEX Amsterdam store is seeking a friendly retail ambassador to welcome customers with warmth and professionalism and to guide them through the CYBEX world.

You will help maintain a premium shopping environment, assist customers on the sales floor, and support events while collaborating with the retail team to deliver a seamless customer journey. Part-time 20 hours/week, 10:00–18:00 shifts on a rotating schedule.

Qualifications

• Excellent communication in Dutch and English.
• Warm, approachable disposition with a passion for premium brands.
• Reliable, punctual and able to stand for extended periods.

Responsibilities

• Welcome every customer with warmth, confidence, and professionalism.
• Act as a brand ambassador, introducing customers to the CYBEX world and creating a positive first impression.
• Create a friendly and inclusive atmosphere where customers feel comfortable and supported.
• Manage customer arrivals and direct visitors to the appropriate team member or store area.
• Offer refreshments and basic assistance where appropriate to enhance the customer experience.
• Support customers with carrying or loading purchased products when required.
• Maintain an active presence at the store entrance and throughout the sales floor.
• Monitor the store environment and promptly report any security, safety, or operational concerns.
• Help ensure the store remains welcoming, tidy, and presentation-ready at all times.
• Support store events and community activities by greeting guests and assisting with visitor management.
• Work closely with the retail team to deliver a seamless and premium customer journey.

Skills

Fluent Dutch

Fluent English

Excellent communication

Job description

CYBEX Amsterdam store is seeking a friendly retail ambassador to welcome customers with warmth and professionalism and to guide them through the CYBEX world.

You will help maintain a premium shopping environment, assist customers on the sales floor, and support events while collaborating with the retail team to deliver a seamless customer journey. Part-time 20 hours/week, 10:00–18:00 shifts on a rotating schedule.