Planner Service Center

HQ Pack; Eindhoven; Hybrid; EUR 42,000 - 60,000; Full time

Job summary

HQ Pack is seeking a Production Planner to manage daily operations and ensure on-time delivery from our Service Center. You will work under the Senior Planner alongside another Planner, maintaining production schedules and serving as the central contact for customers regarding orders and changes.

The role emphasizes a structured, service-oriented approach with an informal, collaborative atmosphere. A daytime schedule and a focus on learning the organization in the first 100 days are core aspects.

Qualifications

• Demonstrated ability to develop and maintain production schedules.
• Strong collaboration with manufacturing, procurement, logistics and other departments.

Responsibilities

• Developing and maintaining production schedules aligned with customer demand, inventory levels and capacity constraints.
• Coordinating with manufacturing, procurement, logistics, and other departments to ensure smooth production workflows.
• Monitoring and managing inventory, identifying opportunities to optimize stock levels and reduce excess.
• Collaborating with customer service teams to understand customer forecasts and demand patterns.
• Setting priorities and allocating resources with the production team to ensure on-time delivery.
• Acting as a point of contact for production-related issues and providing timely resolutions.

Skills

Production planning

Inventory management

Cross-functional coordination

Customer service communication

Problem solving

Job description

As a Production Planner at our HQ Pack Service Center (part of HQ Group), you play a key role in ensuring smooth and efficient daily operations. You act as the central point of contact for customers regarding orders, changes, and issues. With your structured approach and strong planning skills, you ensure that production activities run seamlessly and customer expectations are met. You will work directly with and under the guidance of our Senior Planner, alongside another Production Planner. The working atmosphere is informal, service-oriented, and collaborative. This is a daytime role. During your first 100 days, you will focus on learning our organization, our customers, and our operational processes. From there, you help bring structure, clarity, and efficiency to the planning environment.

Your responsibilities include:

• Developing and maintaining production schedules aligned with customer demand, inventory levels, and capacity constraints.
• Coordinating with manufacturing, procurement, logistics, and other departments to ensure smooth production workflows.
• Monitoring and managing inventory, identifying opportunities to optimize stock levels and reduce excess.
• Collaborating with customer service teams to understand customer forecasts and demand patterns.
• Setting priorities and allocating resources together with the production team to ensure on-time delivery.
• Acting as a point of contact for production-related issues and providing timely and effective resolutions.