People & Operations Specialist

PCN; Amsterdam; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Four-day week

Office in Amsterdam centre

Direct line to CEO

Team lunches and company events

Job summary

PCN, a boutique recruitment firm in Amsterdam, is seeking a driven person to own People & Operations. You’ll handle onboarding, payroll, invoices, office operations and contribute to recruitment for PCN itself.

You’ll work closely with the CEO, enjoy an office-first setup, and benefit from a four-day week, lunches with the team, and regular events as PCN continues to grow in fintech and payments.

Qualifications

• Experience in an HR or operations role.
• Fluent in English and Dutch.
• Able to handle confidential information with care.

Responsibilities

• Own People & Operations at PCN, from onboarding to offboarding.
• Run monthly payroll and expenses, manage invoices and contracts.
• Maintain office operations, suppliers and systems for smooth work.
• Support recruitment for PCN itself, ~10–15% of time.
• Partner with the CEO and improve processes with fresh eyes.

Skills

Ownership mindset

Proactive problem-solving

Bilingual English & Dutch

Education

HR/Operations internship or equivalent

Job description

We are PCN: a boutique recruitment firm in Amsterdam that lives and breathes fintech and payments. For over 15 years we've helped scale-ups and big names alike build their teams, through permanent hires, contractors and on-site support.

We're a close team of about ten, office-first and on a four-day week. Three things sit at the heart of what we do: Knowledge (we surround ourselves with people who know their craft, and who are generous in sharing it), Empathy (real connection, with clients, candidates and each other, is what makes the work actually land), and People (every placement is a person's career and a business's future, and we never lose sight of that).

Why this role exists

Behind every placement there's a lot that simply has to work: contracts signed, people paid right, the office running, the numbers in order. We're looking for someone to take all of that on and make it their own.

This isn't a role where you wait for a to-do list. You own People & Operations at PCN. You spot what needs doing before anyone asks, you look at how we work with fresh eyes, and you're not afraid to say "there's a better way" and then build it.

What you'll take care of

• Our people. Everything from someone's first day to their last: contracts, onboarding, leave, the Dutch admin that comes with employment, and the moments worth celebrating. You're the person the team comes to.
• The numbers behind the scenes. You get the monthly payroll and expense admin ready, send out our client invoices and make sure they get paid, keep our external accountants supplied, and keep an eye on contracts, subscriptions and deadlines.
• The office and how we run. You keep our space, suppliers and systems running smoothly, and keep finding ways to make how we work simpler and smarter.
• A bit of recruiting. About 10–15% of your time goes to helping our consultants find talent and hiring for PCN itself. You're at a recruitment firm, after all.

You’ll fit right in if you

• Take ownership. When something's yours, it gets done, no chasing needed. And when it goes wrong, you say so and fix it.
• Get there first. You come up with things before we think of them, and you think in solutions, not problems.
• See things differently. You question "we've always done it this way" and find simpler, smarter routes, automation and AI included.
• Work independently. You'll have a sparring partner in our CEO, not someone looking over your shoulder.
• Have your first experience under your belt: an internship or a first job in HR, operations or something close to it.
• Are as comfortable with numbers as with people, and can be trusted with confidential information.
• Speak fluent English and Dutch.

What's in it for you

• A four-day week: Fridays are yours.
• A function you own from day one, and can grow with as PCN grows.
• A direct line to our CEO, who'll be your sparring partner.
• Amazing location right in the heart of Amsterdam, with an incredible view of the canals
• Daily team lunches, Thursday drinks and the odd office dog.
• Monthly get-togethers and two company-wide events per year.
• Compensation for commute to work costs
• A progressive, supportive team and inspiring atmosphere
• Ability to take full ownership of what you are doing and seeing direct results at the end