Partner CRM Manager

Takeaway.com; Amsterdam; On-site; EUR 80,000 - 110,000; Full time

Job summary

Just Eat Takeaway.com in Amsterdam is seeking a Partner CRM Manager who will own lifecycle communications for partners and couriers globally, using Salesforce Marketing Cloud to design and deploy journeys.

You will apply precise segmentation, coordinate with regional and central teams, monitor performance with dashboards, run tests, and continuously improve campaign quality and rollout processes.

Qualifications

• Hands-on SFMC experience building, testing, and launching campaign automations.

Responsibilities

• Journey Building & Execution: Set up, test, and deploy key lifecycle journeys inside SFMC Journey Builder.
• Campaign Orchestration: Apply precise segmentation and multi-channel messaging via data extensions.
• Performance Monitoring & Optimization: Review journey metrics and run A/B tests to improve conversions.
• Stakeholder Coordination: Align content with regional/central teams for timely rollouts.
• Process Improvement: Maintain QA standards and streamline workflows.

Skills

SFMC Experience

Lifecycle Marketing

Campaign Orchestration

Data Analytics

Stakeholder Collaboration

QA & Testing

Tools

Salesforce Marketing Cloud

Job description

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

• Partner CRM Manager
• Location: Amsterdam Office
• Маркетинг
• Full time

About this role

Looking to take the next big step in your CRM career and own impactful lifecycle communications on a global scale? As our CRM Lifecycle Manager in the Partner & Courier CRM department, you will embody our core values to lead, deliver, and care as we empower, advise, and inspire our partners and couriers globally.

Taking a customer-centric approach, you will execute key lifecycle communications that educate, engage, and activate. Working directly in Salesforce Marketing Cloud (SFMC), you will turn lifecycle strategies into active journeys, leaning on strong teamwork to deliver excellence across teams.

These are some of the key components to the position:

• Journey Building & Execution: Set up, test, and deploy key lifecycle journeys inside SFMC Journey Builder, continuously aiming high to

• Campaign Orchestration: Apply precise segmentation and multi-channel messaging (Email, Push, In-App) via ready-to-use data extensions to reach targets effectively.

• Performance Monitoring & Optimization: Review journey metrics via tracking dashboards to run structured A/B tests and raise the bar on overall conversion rates.

• Stakeholder Coordination: Collaborate with regional and central operational teams to align content, ensure clear communication, and execute timely rollouts.

• Process Improvement: Maintain strict QA standards and partner with the broader CRM team to simplify execution workflows and lift each other up.

What will you bring to the team?

• Hands-on SFMC Experience: Practical experience building, testing, and launching campaign automations within Salesforce Marketing Cloud.

• Lifecycle & Partner Understanding: Good understanding of the lifecycle principles, multi-channel execution, and audience segmentation.

• Commitment to Excellence: A methodical approach to QA, campaign testing, and execution details, staying committed to achieving ambitious goals.

• Data & Analytics Aptitude: Comfort with performance reporting tools and campaign metrics to continuously optimize journey performance and aim higher.

• Effective Communication & Collaboration: Strong stakeholder communication skills with a proactive, responsible approach to managing timelines and dependencies.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.