Internal Communications Business Partner

Just Eat Takeaway.com; Durgerdam; On-site; EUR 70,000 - 100,000; Full time

Job summary

Just Eat Takeaway.com is seeking an Internal Communications Business Partner to serve as a strategic pillar within the People Communications and Change department. You will act as a trusted advisor to senior leaders, driving global strategy while maintaining a customer-centric approach across international markets.

This role can be based in Amsterdam or London, with responsibilities spanning executive partnering, campaign architecture, portfolio standards, and cross-functional collaboration to

Qualifications

• Strategic internal communications expertise in fast-paced or tech-focused settings.
• Proven ability to advise and influence C-suite stakeholders.
• Experience architecting and delivering complex campaigns and initiatives.
• Ability to translate insights into compelling narratives for diverse audiences.
• Strong written and verbal communication under pressure in dynamic environments.

Responsibilities

• Act as a trusted advisor to senior leaders, aligning global IC needs with business goals.
• Lead cross-functional, large-scale campaigns from ideation to delivery.
• Oversee budgets and core channels to ensure high-impact campaign delivery.
• Translate complex goals into clear, engaging communication initiatives.
• Use analytics and feedback to refine messaging and maximize engagement.

Skills

Executive IC Expertise

Leadership Alignment

Campaign Management

Partner Focus

Crisis & Change Management

Teamwork & Initiative

Job description

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As an Internal Communications Business Partner, you will be a strategic pillar within our People Communications and Change department.

In this role, you will act as a trusted advisor to senior leaders, driving global strategy while maintaining a strong customer-centric approach. Working seamlessly across teams, you will embody our core values to lead, deliver, and care, keeping our JETers informed, inspired, and connected across international markets.

This role can be based in Amsterdam or London.

These are some of the key components to the position:

• Executive partnering: Serve as a primary strategic partner to C-Level leaders, aligning global and local IC needs with overall business objectives.
• Campaign architecture: Lead large-scale, cross-functional campaigns that bring our vision and strategy to life across departments, aiming high to drive excellence.
• Portfolio & operational standards: Manage budgets and oversee core platforms (local channels, all-hands, and insights) to ensure high-impact campaign delivery.
• Strategic alignment: Work collaboratively across functions to translate complex business goals into clear, engaging communication initiatives.
• Continuous improvement: Utilize channel analytics and qualitative feedback to refine messaging strategies and maximize audience engagement.

What will you bring to the team?

• Strategic IC Expertise: Proven experience driving internal communications initiatives within a fast-paced, international, or tech-focused organization.
• Leadership Alignment: Track record of advising, coaching, and influencing C-Suite and senior executive stakeholders to achieve goals.
• Campaign Management: Demonstrated skill in architecting and delivering complex, high-stakes communication campaigns from ideation to delivery.
• Partner Focus: Strong ability to understand internal and external partners, translating organizational insights into impactful narrative strategies.
• Crisis & Change Management: Exceptional written and verbal communication skills with a cool head and clear decision-making ability in dynamic environments.
• Teamwork & Initiative: A collaborative team player with self-starting capabilities who steps up to help others succeed and make a lasting impact.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.