Lead Program Manager

Just Eat Takeaway.com; Amsterdam; On-site; EUR 100,000 - 140,000; Full time

Job summary

Just Eat Takeaway.com is seeking a Lead Program Manager to shape transformative programs in our New Verticals pillar. You will drive cross-functional initiatives across product, logistics, customer service, and finance to deliver measurable outcomes for Grocery and Retail growth.

The role combines strategic thinking with operational excellence, bringing structure to ambiguity and ensuring programs are delivered on time and within scope.

Qualifications

• Demonstrate extreme ownership and deliver measurable business outcomes.
• Anticipate challenges, creatively solve problems, and remove roadblocks.
• Operate at strategic, analytic, and execution levels as needed.
• Build cross-functional relationships with senior stakeholders and influence outcomes without authority.
• Communicate complex issues simply and persuasively.

Responsibilities

• Generate innovative ideas to solve commercial and technical problems for growth.
• Drive end-to-end planning, execution, delivery, and adoption of complex programs.
• Lead cross-functional teams (product, logistics, customer service, marketing, finance, markets) and coordinate stakeholders.
• Track milestones, budgets, and KPIs; report to senior leadership.
• Identify and resolve strategic, operational, and technical issues proactively.
• Enable decision-making through data-driven insights and clear communication.

Skills

Cross-functional leadership

Strategic thinking

Execution

Data-driven decision making

Job description

Ready for a Challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

Ready for a Challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

About This Role

Join us as a Lead Program Manager and play a pivotal role in shaping transformative programs in our New Verticals pillar that accelerate our long-term growth.

The Lead Program Manager will lead complex, cross-functional initiatives that are critical to delivering our Grocery and Retail business strategy (initiatives will evolve in line with business priorities). This role combines strategic thinking with operational excellence - bringing structure to ambiguity, aligning stakeholders, and ensuring programs and projects are delivered on time, within scope, and with measurable outcomes.

These are some of the key components to the position:

• Generate innovative ideas and solutions to solve commercial and technical problems to advance business success.
• Drive end-to-end planning, execution, delivery, and adoption of complex cross-functional programs.
• Lead cross-functional teams (product, logistics, customer service, marketing, SSO, finance, markets …) and influence all stakeholder levels to foster collaboration, speed, and accountability, driving impactful outcomes.
• Drive and track progress against milestones, budgets, and KPIs; report regularly to senior leadership.
• Identify and resolve issues (strategic, operational, technical) proactively and with a high degree of autonomy, escalating where needed.
• Enable decision-making through data-driven insights and clear communication.

What will you bring to the team?

• Demonstrate extreme ownership, accountability, and deliver measurable business outcomes.
• Anticipate commercial and technical challenges, creatively solve problems, and remove roadblocks before they affect delivery.
• Operate comfortably at strategic, analytic, and execution levels, shifting between the modes as needed.
• Build strong cross-functional relationships with senior stakeholders and influence desired outcomes without authority.
• Communicate complex issues simply and persuasively.

At JET, This Is How We Play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced, and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.