Partner Community Growth Manager

Equinix; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

Equinix, a global digital infrastructure leader, seeks a Partner Acceleration Community Program Manager to design and run a scalable partner community ecosystem—forums, events, and engagement mechanisms that boost loyalty, knowledge, and advocacy across enterprise technology partners.

Ideal candidates combine program management rigor with a passion for community-building and partner experience, scaling programs from global summits to regional roundtables.

Qualifications

• Proven years in partner community management, partner marketing, or partner experience roles in enterprise technology or SaaS.
• Proven track record building and scaling partner community programs — not just maintaining existing ones.
• Experience designing and executing partner events at scale — from global summits to regional roundtables.
• Familiarity with community engagement platforms and the operational infrastructure required to run partner communities at scale.
• Experience capturing and synthesizing partner feedback and translating it into program improvements.

Responsibilities

• Own the strategy and execution of Equinix's partner community — defining the community model, engagement architecture, and value proposition for partners who participate
• Build and manage partner forums, working groups, advisory councils, and peer networks that create genuine value for partners beyond the commercial relationship
• Design tiered community engagement — ensuring Big Bet partners, strategic alliances, and long-tail partners each have an appropriate community touchpoint
• Own the partner events calendar — including partner summits, regional roundtables, Connect participation, and virtual engagement programs
• Design and execute partner recognition programs — awards, certifications, and public acknowledgment that celebrate partner performance and deepen loyalty
• Build co-marketing and co-brand opportunities that give partners visibility and recognition within the Equinix ecosystem
• Build the mechanisms through which partner feedback is captured, synthesized, and fed back into the Build and Activation factories as actionable intelligence
• Manage the partner advisory council — defining the charter, recruiting members, and facilitating sessions that produce genuine partner input into Equinix's strategy
• Track partner NPS and community engagement metrics, using data to demonstrate the commercial value of community investment
• Own the operational infrastructure of the partner community — registration platforms, communication cadences, content libraries, and engagement tracking
• Work closely with Marketing and Enablement to ensure community content is current, high-quality, and aligned to partner needs
• Build and maintain the partner community playbook — scalable processes and tooling that allow the program to grow without proportional headcount increases

Skills

Community builder

Program management

Partner empathy

Creative

Data-driven

Job description

Equinix, a global digital infrastructure leader, seeks a Partner Acceleration Community Program Manager to design and run a scalable partner community ecosystem—forums, events, and engagement mechanisms that boost loyalty, knowledge, and advocacy across enterprise technology partners.

Ideal candidates combine program management rigor with a passion for community-building and partner experience, scaling programs from global summits to regional roundtables.