Operations Team Leader

RL People; Eindhoven; On-site; EUR 58,032 - 84,816; Full time

Benefits offered by this job

8% holiday allowance

26 days of paid leave

Job summary

RL People in the Netherlands near Eindhoven seeks an experienced Operations Team Leader to take full ownership of daily ITAD operations. You will lead a team of about 10 production staff, ensuring efficient and safe processing in line with customer SLAs.

You will drive continuous improvement in workflows and collaborate with colleagues to deliver customer-focused solutions while upholding quality, safety, and sustainability standards.

Qualifications

• 2+ years in a supervisor or similar leadership role
• Solid knowledge of IT hardware in production/operations
• Ability to plan production work and manage priorities
• Motivating leadership with focus on teamwork and quality

Responsibilities

• Lead ITAD operations team for daily execution
• Plan and coordinate processing of incoming IT equipment per SLA
• Set clear goals and coach team members for skill development
• Monitor Health & Safety, Quality and Environmental standards
• Adjust production plans to handle unexpected deliveries or volume changes

Skills

People leadership

IT equipment knowledge

Production planning

Quality & safety

Job description

Are you an experienced, hands-on Operations Team Leader who thrives on problem-solving, people leadership, and fast-moving environments?

Do you want to work with cutting-edge IT equipment while leading a motivated production team in an international setting near Eindhoven?

The Role

You will report directly to the Operations Manager and take full ownership of daily operations within the IT Asset Disposition (ITAD) division. Overseeing a team of approximately 10 production employees, you will play a key role in ensuring IT equipment is processed efficiently, safely, and in line with customer SLAs.

With your structured yet people-focused leadership style, you’ll motivate your team, optimize workflows, and continuously improve processes related to server and storage equipment. You’ll collaborate closely with operations colleagues to deliver customer-focused solutions while maintaining high standards for quality, safety, and sustainability.

Key Responsibilities

• Lead and manage the ITAD operations team, ensuring smooth day-to-day execution
• Plan and coordinate the efficient processing of all incoming IT equipment in line with customer SLA requirements
• Set clear goals for employees and actively coach, motivate, and guide them in skills development, training, and personal growth
• Monitor and enforce company policies related to Health & Safety, Quality, and Environmental standards
• Adjust production planning and priorities to respond effectively to unexpected deliveries or changing volumes

What you'll bring

• At least 2 years of experience as a Supervisor or in a similar leadership role
• Solid knowledge of IT equipment and technology, ideally within operations or production environments
• Proven ability to plan production work, manage priorities, and stay flexible under pressure
• A practical, motivating leadership style with a strong focus on quality and teamwork

What's in it for you

• You’ll join an international, future-focused organization where your leadership and expertise are truly valued.
• Competitive monthly salary, 8% holiday allowance and 26 days of paid leave per year
• Opportunities for personal and professional development