Operations Support Director Europe

Newcold-Advanced-Cold-Logistics-1; Breda; On-site; EUR 150,000 - 190,000; Full time

Benefits offered by this job

Supportive environment

International growth opportunities

Real impact and innovation

Job summary

NewCold is seeking an experienced Operations Support Director Europe to lead and develop the European Operations Support function, ensuring safe, stable, and efficient operations across our network of automated cold storage facilities.

In this high-visibility role you will standardize practices, drive continuous improvement, and partner with regional and central teams to deliver measurable performance and strategic growth across Europe.

Qualifications

• Significant leadership experience in operations, supply chain, logistics, manufacturing, or a related environment.
• Proven track record of leading multi-site and multinational operational teams.
• Strong experience in operational excellence and continuous improvement.
• Excellent stakeholder management within a matrix organization.
• Fluent English; additional European languages are an advantage.

Responsibilities

• Define and execute the European Operations Support strategy in alignment with business priorities and the AOP.
• Establish clear governance, standards, and ways of working across the region.
• Support country and site leadership to improve productivity, efficiency, cost performance and stability.
• Lead cross-site improvement programs and standardize processes across Europe.

Skills

Leadership experience

Multi-site management

Operational excellence

Stakeholder management

Data-driven decisions

Change management

Job description

AboutNewCold

NewCold is a global leader in advanced food logistics. Our warehousesand transport network sit at the center of the food supply chain. Connectingthe world’s major food manufacturers with retailers and food service providers.

Our goal is to keep the world’s food fresh and safe with our proprietarytechnologies and innovative solutions.

NewCold designs, builds, and operates state-of-the-art cold storagefacilities that are highly automated. We push the boundaries of logistics with end-to-endstorage and transport operations that add greater resilience, efficiency, andsustainability to supply chains on four continents. And we are growing rapidly.

To support our rapid growth, we’re constantly looking for talentedpeople to join our team. Want to be a part of a dynamic, forward-thinkingenvironment? Join us!

Your role as a Operations Support Director Europe

Key responsibilities:

About the Role

As Operations Support Director Europe, you will lead and develop NewCold’s European Operations Support function, ensuring safe, stable, and efficient operations across our rapidly growing network of automated cold storage facilities. This is a highly visible leadership role with responsibility for driving operational excellence, supporting site performance, and developing a high-performing team of operational experts. You will partner closely with Operations leaders, regional teams, and central functions to standardize best practices, improve productivity, and support strategic growth across Europe.

If you are an experienced operations leader with a passion for continuous improvement, people development, and delivering business results in a complex, multinational environment, we would love to hear from you.

Key Responsibilities

Lead and Develop the European Operations Support Function

• Define and execute the European Operations Support strategy in alignment with business priorities and the AOP.
• Establish clear governance, standards, and ways of working across the region.
• Ensure effective prioritization and resource allocation to support operational sites, regional initiatives, and strategic projects.
• Build a strong culture of collaboration, accountability, and operational excellence.

Drive Operational Excellence Across Europe

• Support Country and Site Leadership teams in improving productivity, efficiency, cost performance, and operational stability.
• Lead cross-site improvement programs and the implementation of operational best practices.
• Standardize processes and operational disciplines to improve consistency across the European network.
• Drive performance through KPI management, customer service excellence, and continuous improvement initiatives.
• Act as a senior operational leader, fostering a culture focused on sustainable performance and measurable results.

Collaborate Across Functions and Regions

• Serve as a key liaison between Operations and central business functions.
• Ensure operational requirements and site feedback are incorporated into system development, process improvements, and strategic initiatives.
• Support the rollout and adoption of new technologies, tools, and operational standards across European sites.
• Partner with Area Operations Directors to identify improvement opportunities and provide operational support where required.
• Strengthen collaboration across business units to deliver operational and strategic objectives.

Strengthen Governance and Continuous Improvement

• Enhance operational support processes and governance frameworks across the region.
• Identify recurring operational risks and systemic issues, leading root-cause analysis and sustainable corrective actions.
• Champion data-driven decision making and performance management.
• Ensure focus on key strategic priorities and continuous improvement opportunities that deliver measurable business impact.

Who we are looking for:

We are seeking motivated and forward-thinking individuals who thrive incollaborative and fast-moving environments. Our ideal candidate has:

What You'll Bring

• Significant leadership experience in operations, supply chain, logistics, manufacturing, or a related environment.
• Proven track record of leading multi-site and multinational operational teams.
• Strong experience in operational excellence, continuous improvement, and performance management.
• Excellent stakeholder management and influencing skills within a matrix organization.
• Strong analytical capabilities and a passion for data-driven decision making.
• Ability to lead change, drive standardization, and build high-performing teams across multiple countries.
• Fluent English communication skills; additional European languages are an advantage.

Whyjoin NewCold?

At NewCold, our people are our most valuable asset. We take pride in ourteam-oriented culture, where innovation and collaboration are at the heartof everything we do.

What we offer:

• A supportive and collaborative environment.
• The opportunity for professional growth in a fast-scaling, international company.
• The chance to have real impact and innovate alongside other bright minds.
• The challenge of transforming the future of cold storage and food logistics.
• A strong commitment to employee well-being.

Whether you’re a seasoned expert or just starting your career, NewColdprovides the opportunities and challenges that allow you to grow and excel.Ready to turn your curiosity into impact?