Service Manager

NewCold; Barendrecht; On-site; EUR 45,000 - 60,000; Full time

Job summary

A leading food supply chain company in Barendrecht is seeking a Service Manager to oversee maintenance operations. The role requires a technical BSc education and relevant mechanical or electrical experience. As a team leader, you will manage service activities, communicate with clients, and ensure operational efficiency. Proficiency in English is essential, with Dutch and German preferred. This full-time position offers opportunities for travel within Europe and the chance to make a significant impact in a dynamic work environment.

Qualifications

• Ability to manage planned and unplanned maintenance tasks.
• Experience with automatically operating machines and installations.
• Team player who can delegate and motivate others.

Responsibilities

• Manage maintenance scheduling and spare parts inventory.
• Process service activities including invoicing and reporting.
• Communicate actively with customers for service enhancements.

Skills

Mechanical / electrical experience

Leadership capabilities

Good command of English

Accuracy and efficiency

Education

Education or experience at technical BSc level

Tools

Microsoft Windows

Job description

NewCold Barendrecht, South Holland, Netherlands

Service Manager – NewCold

Join to apply for the Service Manager role at NewCold.

At NewCold, we’re shaping the future of the food supply chain. Our warehouses and transport network connect the world’s major food manufacturers with retailers and food service providers.

Join a collaborative team of doers, innovators, and engineers who are dedicated to making a real impact. Together with advanced robotics and cutting‑edge technology, we’re not just keeping up with the times – we’re pioneering smarter, more sustainable operations to keep the world’s food fresh and safe.

To support our rapid growth, we’re constantly looking for talented people to join our team. Want to be part of a dynamic, forward‑thinking environment? Join us!

About AGVR

AGVR supplies AGV systems. AGV stands for Automatic Guided Vehicle – computer‑controlled unmanned vehicles that function independently. From our offices in Barendrecht (NL) and Aachen (DE) we provide project realizations in Dutch‑speaking and German‑speaking Europe. With our 24/7 hotline, service and maintenance activities, we guarantee high system availability for our customers.

We achieve this through proper preventive maintenance and rapid interventions in the event of unplanned failures. AGVR has its own service team of 7 permanent employees for this purpose:

• Mechanical‑electrical engineers – locally in the customer’s environment.
• Service secretariat for purchasing/management of parts and invoicing.
• Supported by hotline engineers for fault analysis and software issues – centrally from our head office in Rotterdam.

By scheduling a number of people from the team for service and hotline activities, we guarantee 24/7 support to our customers on a contract basis. All service team members are deployed once in a while to build and commission new installations.

Our service organization makes intensive use of digital resources for customer communication, maintenance reporting and spare parts management.

Service Manager Responsibilities

• Manage planned and unplanned maintenance (personnel, spare parts, tools).
• Spare parts and tools management (purchasing, inventory).
• Administrative processing of the service activities (invoicing, reporting).
• Active contribution within the service team in analyzing unclear causes of failure (mechanical, electrical, control technology).
• Active approach to customers (communication, improvement proposals, visits).

Qualifications

• Education or experience at technical BSc level.
• Mechanical / electrical experience with automatically operating machines and installations.
• Accuracy and efficiency.
• Team player with leadership capabilities (able to delegate and motivate).
• Good command of English, preferably Dutch and German.
• Effortless handling of applications in the Microsoft Windows environment.
• In possession of driving license B.
• Willing to travel (within Europe, a few days/month).

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Manufacturing

Ready to make an impact?

Our goal is to keep the world’s food fresh and safe with our proprietary technologies and innovative solutions. Join our team and help build a more efficient, innovative, and sustainable food supply chain. Your next career chapter starts at NewCold.

Whether you’re a seasoned expert or just starting your career, NewCold provides the opportunities and challenges that allow you to grow and excel. Ready to turn your curiosity into impact?

Explore careers at NewCold. Visit our website to learn more and apply.

Can we welcome you on board as our new Service Manager and help continue our successful growth?

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