Operations Supervisor

Picnic; Ridderkerk; On-site; EUR 40,000 - 52,000; Full time

Benefits offered by this job

Free fresh meals, coffee, and snacks

Lease car and travel allowance

Vacation days: 25 holidays

Pension: Doenpensioen (a.s.r.)

Job summary

Picnic in the Netherlands is seeking an Operations Supervisor to oversee daily FC operations and ensure timely delivery of groceries. You will lead shoppers, lead shoppers, shift leads and supervisors to streamline processes and drive improvement initiatives.

You will drive data-driven FC improvements, analyze data in Excel/Google Sheets, and coach your team to maintain a positive, efficient work environment. English fluency is required; Dutch is a plus.

Qualifications

• 1 to 6 years of relevant experience, such as a Team Lead.
• Quick thinker with strong problem-solving skills.
• Experience analyzing data in Excel/Google Sheets and managing improvement projects.
• Fluency in English, with Dutch as a plus.

Responsibilities

• Running a Shift: oversee daily operations at the FC to keep deliveries on time.
• Working on Improvement Projects: manage data-driven FC process improvements.
• Problem Solving: fix issues quickly with a team of shift leads and shoppers.
• Leading a Team: motivate and coach the team to maintain a positive work environment.

Skills

Team leadership

Problem-solving

Data analysis (Excel/Google Sheets)

Project management

Tools

Excel

Google Sheets

Job description

At Picnic, we collect thousands of groceries daily for our customers in our Fulfillment Centers (FCs) and from here they are delivered via our last mile delivery location (hubs) to our customers using our Electric Picnic Vehicles every day (EPV's). With over 250 team members in each FC, everyone works hard to ensure timely delivery. Shoppers gather groceries, while lead shoppers, shift leads and Supervisors lead and streamline operations. As an Operations Supervisor, you'll oversee daily operations in our FC and ensure our customers receive their groceries on time. You'll also have the chance to lead improvement projects to boost efficiency. Join us and make a difference!

In a nutshell

At Picnic, we collect thousands of groceries daily for our customers in our Fulfillment Centers (FCs) and from here they are delivered via our last mile delivery location (hubs) to our customers using our Electric Picnic Vehicles every day (EPV's). With over 250 team members in each FC, everyone works hard to ensure timely delivery. Shoppers gather groceries, while lead shoppers, shift leads and Supervisors lead and streamline operations. As an Operations Supervisor, you'll oversee daily operations in our FC and ensure our customers receive their groceries on time. You'll also have the chance to lead improvement projects to boost efficiency. Join us and make a difference!

Tricks of the Trade

Running a Shift: As an Operations Supervisor, you'll have about three or four Supervisor days each week. On these days, you'll ensure daily operations run smoothly.

Working on Improvement Projects: Spend the remaining days per week managing data-driven projects to enhance FC processes. You'll be the project manager responsible for implementing these improvements.

Problem Solving: Stay calm and fix issues swiftly with the help of a team of shift leads and lead shoppers.

Leading a Team: Motivate and coach your team, fostering a happy and comfortable work environment!

We’re Looking For

• 1 to 6 years of relevant experience, such as a Team Lead
• Quick thinker with strong problem-solving skills
• Experience analyzing data in Excel/Google Sheets and managing improvement projects
• Fluency in English, with Dutch as a plus

Picnic Perks

• Free fresh meal, coffee, and snacks: Enjoy meals prepared by our chefs, plus coffee and snacks to keep your energy up.
• Lease car and travel allowance: Lease car available for commutes over 15 km. Travel allowance of €0.21 per km for distances over 10 km from the FC.
• Vacation days: 25 holidays based on a 40-hour full-time contract.
• Pension: A flexible company pension called “Doenpensioen” at a.s.r.