Operations Supervisor

Picnic; Utrecht; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Free Fresh Meal, Coffee & Snacks

Lease Car & Travel Allowance

Vacation Days 25 holidays

Job summary

Picnic operates a people-first distribution centre in Utrecht, delivering groceries with a fast, app-driven model. As an Operations Supervisor, you will oversee daily DC operations, drive efficiency projects, and lead a team of supervisors, shift leads and shoppers to ensure on-time delivery.

The role emphasizes data-driven decision making, problem-solving, and strong communication in English; Dutch is a plus. The position is full-time with flexible shifts starting early morning or mid-afternoon.

Qualifications

• HBO degree in relevant field.
• 1–6 years of experience in team leadership or supervision.
• Strong problem-solving and quick-thinking abilities.
• Experience analyzing data in Excel/Google Sheets and driving improvement projects.
• Full-time availability; shifts starting at 05:30 or 14:00; fluent English; Dutch preferred.

Responsibilities

• Oversee daily operations in the distribution centre to ensure timely delivery.
• Lead improvement projects to boost efficiency in FC processes.
• Manage data-driven projects and coordinate with shift leads and team members.
• Motivate and coach the team to maintain a positive and productive work environment.

Skills

Team leadership

Problem solving

Quick thinker

Fluent English

Dutch language (advantage)

Data analysis

Education

HBO degree in Supply Chain/Logistics/Fulfillment/Hotel & Event Mgmt

1–6 years relevant experience

Tools

Excel

Google Sheets

Job description

Operations Supervisor

At Picnic, we’re revolutionizing the way people buy groceries and providing high-quality, fresh products to our customers with our innovative and sustainable app-only service. We do almost everything in-house, developing cutting-edge technologies and processes to ensure we continue to grow rapidly without missing a beat. In our Distribution Centre (DC) in Utrecht the mission is to provide convenience, freshness, exceptional service and the finest products to our customers.

Do you have experience as a Team Leader, Shift Manager or Warehouse Supervisor? We are looking for you!

With over 200 team members in each DC, everyone works hard to ensure timely delivery. Shoppers gather groceries, while lead shoppers and Supervisors lead and streamline operations. As an Operations Supervisor, you'll oversee daily operations in our DC and ensure our customers receive their groceries on time. You'll also have the chance to lead improvement projects to boost efficiency. Join us and make a difference!

Tricks of the Trade

• As an Operations Supervisor, you'll have about three or four Supervisor days each week. On these days, you'll ensure daily operations run smoothly.
• Spend the remaining days per week managing data-driven projects to enhance FC processes. You'll be the project manager responsible for implementing these improvements.
• Stay calm and fix issues swiftly with the help of a team of shift leads and lead shoppers.
• Motivate and coach your team, fostering a happy and comfortable work environment!

We’re Looking For

• HBO (Bachelor's) degree in Supply Chain, Logistics/Fulfillment, or Hotel and Event Management
• 1 to 6 years of relevant experience, such as a Team Lead
• Quick thinker with strong problem-solving skills
• Experience analyzing data in Excel/Google Sheets and managing improvement projects
• Full-time availability with flexible working hours; shifts start at 05:30 or 14:00
• Fluency in English, with Dutch as a plus

Picnic Perks

• Free Fresh Meal, Coffee, and Snacks: Enjoy meals prepared by our chefs, plus coffee and snacks to keep your energy up.
• Lease Car and Travel Allowance: Lease car available for commutes >15 km. Travel allowance of €0.21 per km for distances over 10 km from the FC.
• Vacation Days: 25 holidays based on a 40-hour full-time contract.
• Pension: A flexible company pension called "Doenpensioen" at a.s.r.