Continuous Improvement & Operations Manager

Picnic; Nijmegen; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

25 vacation days per year

Car lease option

Doenpensioen pension plan

Laptop and smartphone provided

Learning and development opportunities

Job summary

Picnic seeks a Continuous Improvement & Operations Manager in Nijmegen to own day-to-day performance, lead shifts and teams, and translate data into concrete actions that boost safety, quality, and productivity.

You will drive lean initiatives, manage multiple teams across shifts, and ensure on-floor execution aligns with ambitious throughput goals in a fast-growing, innovative environment.

Qualifications

• Master’s degree in a relevant field.
• 3+ years of Supply Chain experience.
• Strong analytical skills with data-driven mindset.
• Experience with Lean and continuous improvement initiatives.
• Fluent in English; Dutch is a plus.
• Hands-on experience in automated or manual fulfilment.

Responsibilities

• Lead daily operations: supervise 1 shift on the floor each week and drive process improvements.
• Own day-to-day and weekly performance of your area, delivering safety, quality, productivity, and delivery KPIs.
• Provide hands-on leadership across multiple shifts to drive engagement and reliable execution.
• Handle major incidents, set productivity inputs, and manage planning escalations.
• Lead improvement initiatives and support Lean activities to remove friction.
• Drive shift-level results on delivery capacity, UPH, cost, and timeliness.

Skills

Analytical skills

Lean / continuous improvement

People leadership

Data analysis tools

Education

Master’s degree in a relevant field

Tools

Lean tools

Job description

As a Continuous Improvement & Operations Manager at Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor.

Tricks of the trade

• Lead daily operations: Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence.
• Area ownership: Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs.
• Hands-on leadership: Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor.
• Incident & planning management: Handle major incidents, set productivity inputs, and manage planning escalations when needed.
• Continuous improvement: Lead improvement initiatives and support Lean activities that remove friction from daily operations.
• Performance management: Drive shift-level results on delivery capacity, UPH, cost, completeness, timeliness, and perfect deliveries.

What you bring

• Master’s degree in a relevant field
• 3+ years of Supply Chain experience
• Comfortable managing high-volume, high-SKU workflows
• Strong analytical skills, with a high level of competence in data analysis tools
• Familiarity with Lean and continuous improvement initiatives
• Fluent in English; Dutch is a plus
• Hands-on experience in automated, semi-automated, or manual fulfilment
• Lean/continuous improvement experience is a plus
• Proven ability to lead teams is a plus

Picnic perks

You'll receive a competitive compensation package, including:

• 25 vacation days per year to recharge your batteries
• The option to lease a car
• Freshly prepared, healthy breakfast, lunches (and dinner at the FC), as well as snacks and drinks available at all Picnic locations
• A flexible company pension plan called "Doenpensioen" at a.s.r.
• Picnic laptop and smartphone
• An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact
• The chance to work in an international environment with motivated team members and company events
• Many internal learning and development possibilities, as well as professional soft skill and leadership trainings at a specialized external party