Operations Supervisor

GSM - Green SM; Amsterdam; On-site; EUR 42,000 - 64,000; Full time

Job summary

GSM - Green SM in Amsterdam is seeking an experienced Operations Supervisor to oversee daily fleet operations, manage drivers and vehicles, coordinate maintenance, and ensure service quality.

This hands-on role requires automotive experience, strong organizational skills, and the ability to think quickly under pressure. You will supervise, train drivers, monitor performance, and collaborate across teams to resolve issues.

Qualifications

• Degree or diploma in Automotive, Business, Human Resource Management, or related field.
• Valid driver’s license.
• Proficient in basic computer tools (MS Word, Excel, etc.).
• Experience in fleet operations, vehicle maintenance, and insurance processes.
• Hands‑on experience managing technical vehicle issues and driver operations.
• Strong problem‑solving skills in operational and incident scenarios.

Responsibilities

• Supervise day-to-day operations of the driver and vehicle fleet
• Coordinate vehicle maintenance, repairs, and insurance claims
• Monitor service quality, revenue performance, and team productivity
• Manage and train new drivers , and support performance recognition programs
• Organize driver groups into efficient, manageable clusters
• Ensure compliance with all internal policies and procedures
• Collaborate cross-functionally to solve issues as they arise

Skills

Fleet operations

Driver management

Organizational skills

Problem solving

Hands-on

Education

Automotive/Business/HR management degree

Tools

MS Word

MS Excel

Job description

We’re hiring an Operations Supervisor to support and oversee daily fleet operations, including vehicle and driver management, maintenance coordination, and service quality control. This is a hands-on role ideal for someone with automotive experience, strong organizational skills, and the ability to think fast under pressure.

Key Responsibilities

• Supervise day-to-day operations of the driver and vehicle fleet
• Coordinate vehicle maintenance, repairs, and insurance claims
• Monitor service quality, revenue performance, and team productivity
• Manage and train new drivers , and support performance recognition programs
• Organize driver groups into efficient, manageable clusters
• Ensure compliance with all internal policies and procedures
• Collaborate cross-functionally to solve issues as they arise

Qualifications

• Degree or diploma in Automotive, Business, Human Resource Management, or related field
• Valid driver’s license
• Proficient in basic computer tools (MS Word, Excel, etc.)
• Experience in fleet operations, vehicle maintenance, and insurance processes
• Hands‑on experience managing technical vehicle issues and driver operations
• Strong problem‑solving skills in operational and incident scenarios