Operations Manager Logistics & Warehouse

STAFFICE B.V.; Hoofddorp; On-site; EUR 61,000 - 73,000; Full time

Benefits offered by this job

Pension scheme via Pensioenfonds Vervo

24 vacation days

Job summary

STAFFICE B.V. in Hoofddorp, Netherlands, is seeking an Operations Manager to own day-to-day warehouse and logistics in a fast-paced international e-commerce setting.

You will be on the shop floor, drive teams, manage inbound/outbound shipments, ensure on-time delivery, and collaborate with Planning, Customer Service, Customs, and external partners. The role offers a direct contract, a competitive gross monthly salary of €5,500–€6,500, pension, 24 vacation days, and opportunities for professional

Qualifications

• 3–5 years in logistics, warehousing, air cargo or freight forwarding.
• Experience in supervisory or managerial role.
• English proficiency; Dutch knowledge is a plus.
• Proficient with Excel and logistics software.
• Ability to obtain a VOG and DNATA access credentials.

Responsibilities

• Taking full ownership of the daily warehouse and logistics operations.
• Leading, supporting, and motivating the operational teams.
• Monitoring shipment flows and taking corrective actions during delays or disruptions.
• Ensuring customer requirements and agreed SLAs are consistently achieved.
• Maintaining effective communication with Planning, Customer Service, Customs, and external handlers.
• Tracking operational KPIs and implementing practical process improvements.
• Ensuring compliance with operational, customs, safety, and security procedures.

Skills

Logistics experience

Leadership

Warehouse processes

English proficiency

Problem solving

Flexibility

VOG clearance

Tools

Microsoft Excel

Logistics systems

Job description

As an Operations Manager, you will take ownership of the day-to-day warehouse and logistics operations in a fast-paced international e-commerce environment. You are visible on the shop floor, ensuring that all inbound and outbound shipments are processed safely, accurately, and within the required timelines. Throughout the day, you monitor workloads, guide operational teams, set clear priorities, and resolve operational bottlenecks immediately. You maintain close contact with internal departments, external operational partners, and customs to ensure continuity and high service quality.

Responsibilities

• Taking full ownership of the daily warehouse and logistics operations.
• Leading, supporting, and motivating the operational teams.
• Monitoring shipment flows and taking corrective actions during delays or disruptions.
• Ensuring customer requirements and agreed SLAs are consistently achieved.
• Maintaining effective communication with Planning, Customer Service, Customs, and external handlers.
• Tracking operational KPIs and implementing practical process improvements.
• Ensuring compliance with operational, customs, safety, and security procedures.

Requirements

• At least 3-5 years of relevant experience in logistics, warehousing, air cargo, or freight forwarding.
• Proven experience in a supervisory or managerial role.
• Strong knowledge of inbound and outbound warehouse processes.
• Professional working proficiency in English; knowledge of Dutch is an advantage.
• Practical, solution-oriented mindset with strong problem-solving skills.
• Good working knowledge of Microsoft Excel and logistics systems.
• Flexibility to support the operation when operationally required.
• Ability to obtain a VOG (Certificate of Good Conduct) and airport/DNATA access credentials.

What We Offer

• A direct contract with our client (Recruitment & Selection)
• Gross monthly salary between € 5,500 and € 6,500 based on 40 hours per week
• Employment conditions according to the CAO Beroepsgoederenvervoer
• Pension scheme via Pensioenfonds Vervoer
• 24 vacation days plus applicable ATV days
• 8% holiday allowance
• Travel allowance
• Opportunities for professional development and career growth
• A dynamic international working environment with significant responsibility
• Een leuke werksfeer is gegarandeerd.

Deze vacature in Schiphol-Rijk / Hoofddorp is ook interessant als je woont in Amsterdam, Haarlem, Aalsmeer of Amstelveen. We kijken naar jouw skills en helpen bij het behalen van certificaten als dat nodig is.