Operations Manager

Bartel; Amsterdam; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Profit sharing

Staff discount

Alleo discounts

OpenUP access

Training opportunities

Growth opportunities

Team outings

Job summary

Bartel, a growing hospitality group in Amsterdam, seeks an Operational Manager to lead management teams across venues, align with the operational owner, and safeguard ambience and service quality. You will drive cost control, turnover and outcomes, and implement strategic improvements with the business leader while motivating staff to excel in a positive work environment.

The role requires HBO-level thinking, strong organisational skills, ownership, and a passion for hospitality, with growth

Qualifications

• HBO-level higher professional education required.
• Proven track record leading hospitality teams.
• Strong organisational and strategic abilities.

Responsibilities

• Lead management teams across the venues.
• Collaborate with the operational owner to safeguard ambience and service quality.
• Optimize operational execution and drive costs, turnover and results.
• Act as the point of contact for managers and chefs.
• Develop and implement structural improvements with the business leader.
• Collaborate with management teams on strategic improvements.

Skills

Leadership

Organisation

People management

Hospitality passion

Strategic thinking

Communication

Problem solving

Team motivation

Ambition

Self-reflection

Education

HBO level education

Job description

Bartel is a growing hospitality group in Amsterdam. Each concept has its own unique concept and vision. Given the growth, we are working hard to professionalise our organisation to create a unique guest and work experience. Are you ambitious and do you want to grow with us? Each of these businesses has a management team that creates schedules, places orders, and leads the team. As an operational manager, you are actively engaged in supporting and directing these management teams. You identify potential improvements in business processes that contribute to the company results and know how to implement these changes effectively and efficiently. You work closely with the operational owner, and together you are responsible for safeguarding the ambience, but also the quality of service, staff, and results. Together, you really put the finishing touches on everything. As an operational manager for Bartel, your week begins on Monday morning and ends on Friday afternoon, but you are flexible and involved enough to make an appearance outside of these hours and step in when necessary.

What will you do?

• You will lead the management teams of the different venues;
• You will work closely with the operational owner;
• You will optimise operational execution;
• You will be the point of contact for managers/chefs;
• You will work from Monday to Friday to express the mission and vision of the different venues and strengthen the teams where necessary;
• You will ensure results in terms of costs, turnover, and outcomes;
• Together with the operational owner, you will determine the structure and devise improvements. You will implement this with the help of the business leader;
• In collaboration with the management teams, you will implement strategic improvements.

What are we looking for?

• You have a passion for hospitality;
• You are strong organisationally;
• You have ownership qualities and act in the interest of the organisation;
• You possess good self-reflection;
• You are honest and assertive;
• You achieve results without compromising the work atmosphere;
• You see it as a challenge to motivate a team and engage each individual;
• You are proactive and have infectious enthusiasm;
• You are ambitious and want to grow with the organisation;
• You are always thinking two steps ahead of the rest;
• You have experience as a business leader;
• You have a higher professional education level of working and thinking (HBO).

What do we offer?

• An extremely friendly team;
• A percentage of the profit;
• Staff discount at all our venues;
• Many other discounts and benefits through Alleo;
• Access to mental support through OpenUP;
• Flexibility in payment options;
• Room for personal input and creativity;
• Fun staff outings;
• Growth opportunities within an ambitious hospitality group;
• The possibility of participating in various training sessions for your development.