Operations Leader: Drive Team Performance & Delivery

Amazon; Amsterdam; On-site; EUR 78,000 - 118,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC in Amsterdam is seeking an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while using data-driven decisions to improve productivity and customer delivery.

The role requires 3+ years of people and performance management, a Bachelor's degree or equivalent, and willingness to work flexible shifts including nights and weekends.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Skills

People management

Performance metrics

Lean techniques

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Amsterdam is seeking an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while using data-driven decisions to improve productivity and customer delivery.

The role requires 3+ years of people and performance management, a Bachelor's degree or equivalent, and willingness to work flexible shifts including nights and weekends.