Operations Lead: Systems, Logistics & Analytics

omybag; Amsterdam; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Office in Amsterdam

Job summary

OMy Bag is seeking an Operations Lead to unite people, priorities and processes. You will lead an operations team across systems, logistics, data and stores, ensuring reliable stock data, controlled logistics costs and confident decision-making through trusted numbers.

You will own the operational tech stack, oversee cross-functional operations, and drive dashboards and AI-enabled improvements while partnering with finance and external experts. Amsterdam-based, full-time role.

Qualifications

• 5+ years of operations experience in an international fashion or lifestyle brand.

Responsibilities

• Own our operational tech stack: Shopify, Exact, connections between them, and payments.
• Oversee operations across logistics, customer service and IT.
• Fix or flag what breaks: order errors, failed syncs, pricing set-ups and stock data.
• Develop dashboards in Looker Studio with our data partner and ensure adoption by the team.
• Drive the smart use of AI across teams and seek automation opportunities.
• Be the technical sparring partner for wholesale, marketing and retail teams when systems misbehave.
• Lead key operational projects such as ERP transfer, repairs and returns data, and the returns process.

Skills

Operations management

Leadership

Analytical thinking

Cross-functional collaboration

Tools

Shopify

Exact

ERP systems

Looker Studio

Job description

OMy Bag is seeking an Operations Lead to unite people, priorities and processes. You will lead an operations team across systems, logistics, data and stores, ensuring reliable stock data, controlled logistics costs and confident decision-making through trusted numbers.

You will own the operational tech stack, oversee cross-functional operations, and drive dashboards and AI-enabled improvements while partnering with finance and external experts. Amsterdam-based, full-time role.