Operations Internship - German Market

Road; Amsterdam; Remote; EUR 5,400 - 5,800; Full time

Benefits offered by this job

Internship allowance

Laptop provided

Potential internship project

Team events

Amsterdam HQ

Job summary

Road invites a proactive Operations Intern to join our Amsterdam HQ for a hands-on experience in business operations within a fast-growing, mission-driven company. You will help manage daily operations, customer relationships and business processes while learning from colleagues across teams.

You will own tasks, contribute ideas, and apply academic knowledge to real business challenges, gaining exposure to the EV charging ecosystem and our customer experience improvements.

Qualifications

• Enrolled in an MBO or HBO program for the full duration of the internship.
• Excellent verbal and written communication in German and professional English.
• Ambitious and proactive, eager to learn and contribute.
• Customer-oriented and commercially minded.

Responsibilities

• Build and maintain relationships with customers and partners.
• Coordinate orders and support daily operational processes.
• Collaborate with departments to understand how functions connect.
• Develop analytical and problem-solving skills through real-world tasks.

Skills

Customer relations

Communication

Team collaboration

Education

MBO/HBO in Business Administration

Job description

About Road

Road empowers companies across the EV ecosystem with the technology and services they need to grow and deliver seamless charging experiences. We provide the critical infrastructure that the EV charging ecosystem depends on. We do this through a purpose-built software platform supported by our unique expertise and world-class customer service. Road currently serves over 200.000 customers and 20% of the Dutch market and we have firmly set our sights on repeating this success internationally. We exist at the intersection of cleantech and fintech and our mission is to make EV charging effortless for everyone.

About the Role

Are you a proactive, curious student eager to gain hands‑on experience in business operations at a fast‑growing, mission‑driven company? At Road, we're looking for an Operations Intern who is excited to learn, take initiative and contribute to making our processes more efficient and our customer experience even better.

As an Operations Intern at Road, you'll gain hands‑on experience in how a fast‑growing international company manages its daily operations, customer relationships and business processes.Your day starts by catching up with the team and discussing priorities. Throughout the morning, you'll work closely with colleagues to support customers and partners, answer questions about our EV charging solutions and gain a deeper understanding of the electric mobility industry. After enjoying lunch with your colleagues (and perhaps a quick game of ping pong!), you might spend your afternoon coordinating orders, analysing operational processes or exploring ways to improve the customer experience.

Beyond your daily responsibilities, you'll have the opportunity to take ownership of tasks, contribute ideas and apply your academic knowledge to real business challenges. You'll collaborate with different departments, develop your problem‑solving and communication skills, and gain valuable insights into how business operations work in practice.

Your Responsibilities Include:

• Customer & Partner Relations: Build and maintain relationships with customers and partners, gaining experience in professional communication, stakeholder management and customer service.

• Operational Support: Handle customer inquiries, coordinate orders and support daily operational processes to ensure an efficient customer experience.

• Cross-Functional Collaboration: Work closely with different departments to understand how business functions connect and contribute to the company's overall performance.

• Learning & Development: Gain practical experience in business operations, develop analytical and problem‑solving skills, and apply knowledge from your studies to real-world situations.

What Do We Value in Our Candidates?

• You are currently enrolled in an MBO or HBO program in Business Administration, Commercial Economics, or Business Studies. Please note you will need to be enrolled for the full duration of the internship.

• You have excellent verbal and written communication skills in German and speak English at a professional level.

• You are ambitious, proactive and eager to learn.

• You are customer-oriented and commercially-minded.

• You are available 32-40 hours per week for a preferred period of 6 months, starting from February 2027.

What Do We Offer?

Beyond the basics, we want to make sure our interns have everything they need to thrive and help us achieve our mission. That's why we offer a range of additional benefits designed to keep you happy, healthy, and supported - both inside and outside of work.

• €500 internship allowance, paid out monthly.

• A chance to make a difference in a sustainable and growing organization.

• A young, diverse and ambitious team.

• A laptop for the duration of your internship.

• The possibility to complete an internship project or thesis for your studies.

• Daily varied and healthy food options for lunch provided by the company, and of course drinks at our own Road bar.

• Besides working on our mission together, we like to have fun and connect with social events and team‑building activities.

• Headquarters located in one of the most dynamic and cosmopolitan cities in Europe: Amsterdam.

• We have received accreditation from SBB as a training company.

More About Us

We believe in being open-minded and challenging ourselves to continuously strive for the best results. We are transitioning from start‑up to scale‑up which requires a more structured and process‑driven approach to reach the next stage of our growth. As the world scales up to meet the EV charging demand, we’re ready for this once-in-a-century mobility revolution. Are you ready to help us grow and make EV charging effortless for everyone? Join our team of 125+ colleagues working in our Amsterdam HQ.

Our Values

Customer

Innovation

Community

Ownership

Communication

Focus

Want to know more about our company vision, culture or career growth opportunities? Have a look at our careers site https://careers.road.io/