Operations Intern - German Market

Road; Amsterdam; Remote; EUR 5,100 - 6,100; Full time

Benefits offered by this job

Internship allowance

Laptop provided

SBB accreditation

Amsterdam HQ

Daily lunch

Team events

Job summary

Road in Amsterdam is seeking an Operations Intern to learn in a fast-growing, mission-driven company focused on EV charging. You will support customers and partners, coordinate orders, and help improve processes.

Ideal candidates are enrolled in an MBO/HBO program, fluent in German with professional English, ambitious, and available 32–40 hours/week for 6 months starting February 2027. A monthly €500 stipend and a laptop are provided.

Qualifications

• Currently enrolled in an MBO or HBO program in Business Administration, Commercial Economics, or Business Studies.
• Excellent verbal and written communication in German and professional English.
• Ambitious, proactive and eager to learn.
• Customer-oriented and commercially-minded.
• Available 32-40 hours per week for 6 months starting February 2027.

Responsibilities

• Customer & Partner Relations: Build and maintain relationships with customers and partners and deliver professional communication.
• Operational Support: Handle inquiries, coordinate orders and support daily ops to ensure a smooth customer experience.
• Cross-Functional Collaboration: Work with multiple departments to understand and improve business processes.
• Learning & Development: Apply academic knowledge to real-world business challenges and develop problem-solving skills.

Skills

German

English

Communication

Customer focus

Education

MBO/HBO in Business Administration or related

Job description

About Road

Road empowers companies across the EV ecosystem with the technology and services they need to grow and deliver seamless charging experiences. We provide the critical infrastructure that the EV charging ecosystem depends on. We do this through a purpose-built software platform supported by our unique expertise and world-class customer service. Road currently serves over 200.000 customers and 20% of the Dutch market and we have firmly set our sights on repeating this success internationally. We exist at the intersection of cleantech and fintech and our mission is to make EV charging effortless for everyone.

About the Role

Are you a proactive, curious student eager to gain hands-on experience in business operations at a fast-growing, mission-driven company? At Road, we're looking for an Operations Intern who is excited to learn, take initiative and contribute to making our processes more efficient and our customer experience even better.

As an Operations Intern at Road, you'll gain hands-on experience in how a fast-growing international company manages its daily operations, customer relationships and business processes.Your day starts by catching up with the team and discussing priorities. Throughout the morning, you'll work closely with colleagues to support customers and partners, answer questions about our EV charging solutions and gain a deeper understanding of the electric mobility industry. After enjoying lunch with your colleagues (and perhaps a quick game of ping pong!), you might spend your afternoon coordinating orders, analysing operational processes or exploring ways to improve the customer experience.

Beyond your daily responsibilities, you'll have the opportunity to take ownership of tasks, contribute ideas and apply your academic knowledge to real business challenges. You'll collaborate with different departments, develop your problem-solving and communication skills, and gain valuable insights into how business operations work in practice.

Your Responsibilities Include:

• Customer & Partner Relations: Build and maintain relationships with customers and partners, gaining experience in professional communication, stakeholder management and customer service.

• Operational Support: Handle customer inquiries, coordinate orders and support daily operational processes to ensure an efficient customer experience.

• Cross-Functional Collaboration: Work closely with different departments to understand how business functions connect and contribute to the company's overall performance.

• Learning & Development: Gain practical experience in business operations, develop analytical and problem-solving skills, and apply knowledge from your studies to real-world situations.

What Do We Value in Our Candidates?

• You are currently enrolled in an MBO or HBO program in Business Administration, Commercial Economics, or Business Studies. Please note you will need to be enrolled for the full duration of the internship.

• You have excellent verbal and written communication skills in German and speak English at a professional level.

• You are ambitious, proactive and eager to learn.

• You are customer-oriented and commercially-minded.

• You are available 32-40 hours per week for a preferred period of 6 months, starting from February 2027.

What Do We Offer?

• €500 internship allowance, paid out monthly.

• A chance to make a difference in a sustainable and growing organization.

• A young, diverse and ambitious team.

• A laptop for the duration of your internship.

• The possibility to complete an internship project or thesis for your studies.

• Daily varied and healthy food options for lunch provided by the company, and of course drinks at our own Road bar.

• Besides working on our mission together, we like to have fun and connect with social events and team-building activities.

• Headquarters located in one of the most dynamic and cosmopolitan cities in Europe: Amsterdam.

• We have received accreditation from SBB as a training company.

Our Culture

At Road, we believe that an open mindset and challenging ourselves are key to achieving the best results. As we continue to grow, we’re working on adding more structure and clearer processes that will help us reach the next phase together. This isn’t just about how we work, but also about how we support each other as people.

Collaboration is one of our core values, and it shows in the way we connect day to day. We share a company-organized lunch every afternoon and regularly host voluntary activities outside of work. These moments help us recharge, get to know each other better, and keep our culture strong. Because in our eyes: a healthy team is the foundation of a healthy company.