A global IT services company is seeking an Onsite Support Engineer to provide hands-on technical support and ensure efficient operations. The ideal candidate will have 3-5 years of technical support experience, strong interpersonal skills, and a bachelor's degree in Computer Science or a related field. Responsibilities include troubleshooting hardware and software issues, and maintaining desktop support to clients on-site.
Qualifications
3 to 5 years of experience in technical support, preferably onsite.
Strong understanding of computer hardware, software, and networking.
Excellent communication and interpersonal skills.
Responsibilities
Provide end-user and hands-on support.
Install, configure, and maintain computer systems.
Collaborate with the Technology team for efficient operations.
Skills
Microsoft desktop operating systems
Technical support
Networking concepts
Interpersonal skills
Problem-solving
Education
Bachelor's degree in Computer Science or related field
Tools
SCCM
Microsoft Intune
Active Directory
Job description
A global IT services company is seeking an Onsite Support Engineer to provide hands-on technical support and ensure efficient operations. The ideal candidate will have 3-5 years of technical support experience, strong interpersonal skills, and a bachelor's degree in Computer Science or a related field. Responsibilities include troubleshooting hardware and software issues, and maintaining desktop support to clients on-site.