On-Site IT & Front Desk Coordinator

ABAKUS IT-SOLUTIONS; Petten; Presencial; EUR 42 000 - 56 000; Tempo integral

Resumo da oferta

ABAKUS IT-SOLUTIONS seeks a Front Office coordinator in Petten, Netherlands, to join a small team delivering informatics, logistics and network support. You will coordinate daily activities, manage schedules, and ensure SLAs are met while handling end-user IT support and asset management.

The role requires strong teamwork, Dutch and English fluency, and 4+ years in a similar position. On-site, full-time position in North Holland with a focus on service delivery, device provisioning, and network

Qualificações

• Minimum 4 years of experience in a similar role.
• Fluent Dutch and English, written and spoken.
• Strong knowledge of Windows, macOS and Linux.
• Experience with ticket management under SLAs.
• Experience with ServiceNow or similar ITSM tool.

Responsabilidades

• Coordinate daily activities of the local team and plan tasks.
• Provide 1st-3rd line IT support for desktops, laptops, printers and LAN equipment.
• Manage IT assets and onboarding/offboarding of users.
• Install/configure devices and software; ensure security patches are applied.
• Maintain network and equipment records; support network issues on-site/remote.

Conhecimentos

Team coordination

Customer service

IT support

Network troubleshooting

Windows/Linux/macOS

Ferramentas

ServiceNow

Remote support tools

Descrição da oferta de emprego

ABAKUS IT-SOLUTIONS seeks a Front Office coordinator in Petten, Netherlands, to join a small team delivering informatics, logistics and network support. You will coordinate daily activities, manage schedules, and ensure SLAs are met while handling end-user IT support and asset management.

The role requires strong teamwork, Dutch and English fluency, and 4+ years in a similar position. On-site, full-time position in North Holland with a focus on service delivery, device provisioning, and network