Non-Conformity Quality Expert — Root Cause & Improvement

Wärtsilä; Kampen; On-site; EUR 50,000 - 75,000; Full time

Job summary

Wärtsilä in Kampen, Netherlands, is seeking a Non-Conformity Expert PD to join the Quality team. You will investigate non-conformities, perform root cause analysis, and drive corrective actions to ensure top product quality for customers worldwide.

We value a technical background in mechanical engineering, strong analytical skills, and experience with SAP. Fluent Dutch and English are required, with a proactive, ownership-driven mindset and a collaborative approach to delivering sustainable,

Qualifications

• Technical background, preferably in mechanical engineering or related field.
• Strong analytical thinking with proven root cause analysis experience.
• Experience in a quality-driven or high-precision technical environment.
• Structured, detail-oriented and decisive working style.
• Collaborative mindset with strong service and customer focus.
• Experience with SAP is an advantage.
• Fluent in Dutch and English, both written and spoken.
• Proactive attitude and willingness to take ownership.

Responsibilities

• Investigate quality-related customer complaints (XS-Nonconformities) from initial notification to closure.
• Perform root cause analysis to identify causes and prevention actions.
• Search and analyze information across multiple systems, including SAP and technical databases.
• Inspect stock and take measurements using hand tools and technical drawings to verify quality.
• Identify and prevent non-conforming parts from reaching customers.
• Prepare clear Root Cause Analysis reports in technical English.
• Test and measure components per technical standards, drawings, and specs.
• Coordinate material analysis with Technical Support when needed.
• Decide if parts need rework, repair, or recall.
• Drive corrective and preventive actions to improve product and process quality.
• Meet quality KPIs and contribute to customer satisfaction.

Skills

Root cause analysis

Analytical thinking

Structured, detail-oriented

Collaborative mindset

Customer focus

Education

Mechanical engineering

Related field

Tools

SAP

Job description

Wärtsilä in Kampen, Netherlands, is seeking a Non-Conformity Expert PD to join the Quality team. You will investigate non-conformities, perform root cause analysis, and drive corrective actions to ensure top product quality for customers worldwide.

We value a technical background in mechanical engineering, strong analytical skills, and experience with SAP. Fluent Dutch and English are required, with a proactive, ownership-driven mindset and a collaborative approach to delivering sustainable,