Night Receptionist - 0 hours

Hotelprofessionals; Nijmegen; On-site; EUR 22,000 - 26,000; Full time

Benefits offered by this job

Incentive bonus

Night allowance

Pension plan

Employee discounts at Marriott hotels

Alleo program

Job summary

The Rebyl is seeking a Night Receptionist to join our bold hospitality team in Nijmegen. You will be the face of the hotel during the night, delivering exceptional service and ensuring smooth operations and security of the property.

We value a creative, warm personality who can connect with guests, remain calm under pressure, and collaborate with a young, ambitious team. Proficiency in Dutch is advantageous, with Opera PMS and Marriott Systems familiarity a plus.

Qualifications

• Fluent in English; Dutch proficiency is an advantage.
• Experience in the hotel sector or a hotel school diploma preferred.
• Excellent communication and guest service skills.
• Calm under pressure with a friendly, welcoming demeanor.
• Team player who can work independently on night shifts.

Responsibilities

• Welcoming late-arriving guests and handling check-ins/check-outs efficiently.
• Managing guest inquiries, requests, and reservations during the night shift.
• Performing night audit procedures and ensuring accuracy of daily reports.
• Monitoring safety and security of guests and premises.
• Handling calls, emails, and administrative tasks at night.
• Setting up front office for handover to morning team.
• Providing information about the hotel and local attractions to guests.
• Responding to issues or emergencies during the night.

Skills

Fluent English

Dutch proficiency

Communication skills

Stress management

Team player

Hospitality experience

Education

Hotel school diploma

Tools

Opera PMS

Marriott Systems

Job description

NIGHT OWL WITH A PASSION FOR HOSPITALITY?

BECOME A NIGHT RECEPTIONIST AT THE REBYL!

About The Rebyl

Dive into a daring utopia where the pulse of Nijmegen beats with a different rhythm, where the air is charged with rebellious thinking and transcendent ambition. The Rebyl is not just a place, it is a movement. A space where the spirit of the modern city dweller finds its echo in every corner, where people connect, ideas collide, and creativity thrives.

We are The Rebyl, and we are looking for a Night Receptionist who embodies our ethos: progressive, bold, and genuinely passionate about hospitality. Someone who enjoys working independently, remains calm under pressure, and takes pride in creating a welcoming and safe environment for our guests throughout the night.

POSITION

The Rebyl offers an exciting opportunity for a dedicated and service-oriented Night Receptionist. During the night shift, you will be the face of the hotel, ensuring our guests receive exceptional service while maintaining the smooth operation and security of the property.

Main Tasks And Responsibilities

• Welcoming late-arriving guests and handling check-ins and check-outs efficiently and professionally.
• Managing guest inquiries, requests, and reservations during the night shift.
• Performing night audit procedures and ensuring the accuracy of daily financial and operational reports.
• Monitoring the safety and security of guests, team members, and the hotel premises.
• Handling phone calls, emails, and administrative tasks in a timely manner.
• Setting up the front office for a seamless handover to the morning team.
• Providing information about the hotel, local attractions, and services to enhance the guest experience.
• Responding calmly and effectively to any issues or emergencies that may arise during the night.

How To Do It

• Bring a creative and warm personality and a knack for connecting with people.
• Be professional, guest-oriented, and well-represented.
• Think outside the box to craft unique guest experiences.
• Demonstrate a passion for organization and maintaining a structured environment.
• Exhibit a proactive attitude and excel as a team player.
• Display exceptional communication and interpersonal skills.

PROFILE

• Preferably experienced in the hotel sector or holding a diploma from a hotel school.
• Fluent in English, with Dutch proficiency being a strong advantage.
• Familiarity with Opera PMS and Marriott Systems is a significant plus.
• Excellent communication skills paired with a welcoming demeanor.
• Strong stress management skills and the ability to handle guest inquiries effectively.
• A collaborative team player who fosters a positive work environment.

WHY THIS POSITION AT THE REBYL

• A competitive salary as well as up to 2000 euros brutto yearly from our incentive bonus
• Receive a 25% night allowance
• Pension provision in accordance with Pensioenfonds Horeca & Catering regulations.
• A vibrant working atmosphere within a young, ambitious team in what will soon be the most exciting hotel in Gelderland.
• Opportunities for self-development, initiative, and independence.
• Employee discounts at Marriott hotels worldwide.
• Employee discounts at Odyssey Hotel Group properties.
• Discounts for family and friends.
• Personal well-being support through our Alleo. program.

OVER ODYSSEY

We are The Odyssey Hotel Group, Europe's most ambitious hotel operator and the team behind many well-known global hospitality names. We partner with Marriott, Intercontinental (IHG) and Accor to develop exceptional properties for a variety of brands, from Holiday Express to Marriott's Autograph collection. Powered by over 800 employees and supported by ActivumSG as our largest shareholder, our goal is to create beautiful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture where our teams are empowered to be masters of the art of hospitality.

ODYSSEY CULTURE

You will join a fast, ambitious and successful team that is turning the industry we love upside down. If you thrive on responsibility, share a passion for good service, and work together naturally, we're a good fit. We pride ourselves on our collaborative mentality.