Night Receptionist

Hotelprofessionals; Amsterdam; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Birthday bonus of €250

25 days holiday

Employee discounts on hotel rates

Travel compensation up to €200

Flexible working policy

Job summary

Hotelprofessionals in Amsterdam is looking for a Night Receptionist at art'otel. The role emphasizes excellent guest relations, addressing complaints, and completing financial auditing.

Benefits include a birthday bonus, competitive salary, and opportunities for career development. Ideal candidates will have interpersonal skills, a passion for hospitality, and a commitment to exceeding guest expectations.

Qualifications

• Experience in a similar role preferred.
• Excellent interpersonal skills to connect with guests.
• Ability to handle complaints and resolve guest queries adeptly.

Responsibilities

• Participate in addressing complaints and resolving guest issues.
• Complete financial auditing reports and procedures.
• Handle requests and check-ins with care and a smile.

Skills

Interpersonal skills

Complaints resolution

Financial auditing

Job description

Night Receptionist - art'otel

At art'otel Amsterdam we believe in providing a hotel experience that is tailored to the individual and their needs.

Benefits of Joining Us As Night Receptionist

• Birthday bonus of €250 (gross, paid in the month of your birthday)
• Competitive salary
• Tasty meal during shift
• Industry pension plan
• 25 days holiday
• 1 extra day off for your wellbeing
• Exciting job opportunities within PPHE Hotel Group across Europe
• Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Travel compensation (max €200 net pm based on full-time employment)
• Recommend a friend scheme (earn up to €750 for each friend who joins us)
• 8% holiday allowance (paid yearly in May)
• Flexible working policy (if applicable)
• Annual company parties and outings
• Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)
• Discount on the collective health insurance from VGZ
• Departmental incentive schemes
• Great (online) learning & development opportunities to grow your career
• An advanced onboarding program
• Access to the hotel gym during low peak hours

Responsibilities

• You will actively participate in addressing complaints and resolving guest queries.
• Completing financial auditing reports and procedures is one of your biggest tasks.
• Handling requests and check-ins properly with care, patience, and a smile is your top priority!
• You have excellent interpersonal skills and can connect with others.
• Your biggest motivator? Exceeding guests' expectations and promoting a helpful and professional image to our guests and team members.
• Experience in a similar role? Perfect!
• Hospitality is in your DNA!
• You share our values: trust, respect, teamwork, enthusiasm, commitment, care.

About Us

We are a highly diverse organization. For us, it is a source of strength. It keeps us creative. That is why we are working to create an environment where everyone feels included, no matter what their background or orientation.

Be bold. Be creative. Be original. A fun place to create and inspire.