Night Manager

art'otel; Amsterdam; On-site; EUR 18,000 - 25,000; Part time

Benefits offered by this job

Birthday bonus (€250)

Competitive salary

Tasty meal during shift

Industry pension plan

25 days holiday

1 extra day off for wellbeing

Discounted hotel rates

50% F&B discount

Travel compensation

Recommend a friend scheme

8% holiday allowance

Flexible working policy

Annual company parties

Learning & Development opportunities

Advanced onboarding program

Access to hotel gym

Job summary

art’otel Amsterdam is seeking a Night Auditor to manage nightly front desk operations with a smile and guest-focused approach. You’ll participate in resolving guest queries, perform financial auditing, and ensure a smooth night shift.

Up to 30 hours weekly, with opportunities across PPHE Hotel Group in Europe. Benefits include a birthday bonus, competitive salary, meals during shifts, pension, holiday entitlement and substantial staff discounts, plus ongoing learning and development

Qualifications

• Actively address complaints and resolve guest queries.
• Complete financial auditing reports and procedures.
• Handle requests and check-ins with care, patience and a smile.

Responsibilities

• Address complaints and resolve guest queries.
• Complete financial auditing reports and procedures.
• Handle requests and check-ins with care and professionalism.

Skills

Interpersonal skills

Guest service

Complaint handling

Job description

Night Auditor - Min/Max

At art’otel Amsterdam we believe in providing a hotel experience that is tailored to the individual and their needs.

As Night Auditor you deliver your nightly services with a smile. Your helpful, can‑do approach and passion for great service will create an amazing impression each and every time.

Benefits Of Joining Us As Night Auditor

• Birthday bonus of €250 (gross, paid in the month of your birthday)
• Competitive salary
• Tasty meal during shift
• Industry pension plan
• 25 days holiday
• 1 extra day off for your wellbeing
• Exciting job opportunities within PPHE Hotel Group across Europe
• Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Travel compensation (max €250 net pm based on full-time employment)
• Recommend a friend scheme (earn up to €750 for each friend who joins us)
• 8% holiday allowance (paid yearly in May)
• Flexible working policy (if applicable)
• Annual company parties and outings
• Exclusive discounts in the employee benefit store (www.alleo.nl)
• Discount on the collective health insurance from VGZ
• Departmental incentive schemes
• Great (online) Learning & Development opportunities to grow your career
• An advanced onboarding program
• Access to the hotel gym during low peak hours

and more...

Are you the perfect match?

• You will actively participate in addressing complaints and resolving guest queries
• Completing financial auditing reports and procedures is one of your biggest tasks
• Handling requests and check‑ins properly with care, patience and a smile is your top priority!
• Available up to 30 hours per week
• You have excellent interpersonal skills and are able to connect with others
• Your biggest motivator? Exceeding guests’ expectations and promote a helpful and professional image to our guests and team members.
• Experience in a similar role? Perfect!
• Hospitality is in your DNA!
• You share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care

We are a highly diverse organization. For us, it is a source of strength. It keeps us creative. That is why we are working to create an environment where everyone feels included, no matter what their background or orientation.

Be bold. be creative. be original. A fun place to create and inspire.