Night Front Office Host(ess) - PT

Hotelprofessionals - Park Plaza Eindhoven; Eindhoven; In loco; EUR 25.443 - 30.476; Part-time

Vantaggi offerti da questo lavoro

Discounted hotel rates

50% food and beverage discount

Career growth opportunities

Annual company parties

Birthday bonus of €250 (gross)

25 days holiday plus 1 additional wellbeing day

Travel compensation up to €200 net per month

Descrizione del lavoro

Hotelprofessionals - Park Plaza Eindhoven is seeking a Night Front Office Host(ess) to ensure a smooth overnight operation, manage guest requests, and provide exceptional service. This role is perfect for those looking for flexibility, offering a minimum of 15 hours per week.

Key responsibilities include managing check-ins and check-outs, performing night audits, and ensuring guest satisfaction during night shifts. Strong English communication, organizational skills, and a proactive mindset are essential.

The position offers various perks, including discounted hotel rates, 25 days holiday, and a birthday bonus of €250 gross.

Competenze

• Strong communication skills in English (written and spoken).
• Ability to work independently and remain calm during night shifts.
• Highly organized with strong attention to detail.
• Responsible and proactive mindset with a focus on guest experience.
• Eligible to work in the Netherlands.

Mansioni

• Ensure smooth overnight operation of the Front Office.
• Manage late check-ins, early check-outs, and guest requests.
• Handle night auditing and report accurately.
• Respond to guest inquiries via various channels.
• Maintain professional communication.
• Monitor hotel security and safety procedures.
• Collaborate with housekeeping for next day's operations.

Conoscenze

Strong communication skills in English

Ability to work independently

Organizational skills

Proactive mindset

Descrizione del lavoro

Feel the authentic. Park Plaza Eindhoven offers 104 stylish rooms and suites in the heart of the City of Light. Within walking distance of Central Station, Van Abbemuseum, and Strijp-S, the hotel is ideal for both business travellers and weekend escapes. As a Night Front Office Host(ess), you are the face of the hotel during the overnight hours, ensuring a smooth and secure operation while delivering warm, attentive service to our guests. You will manage late arrivals, early departures, and overnight guest requests, while maintaining a calm, organised front desk environment. The position offers a minimum of 15 hours per week, making it ideal for those seeking flexibility or a part-time schedule.

Responsibilities

• Ensure a smooth overnight operation of the Front Office, maintaining a safe and welcoming environment
• Manage late check-ins, early check-outs, and all guest requests during the night shift
• Handle administrative tasks such as night auditing, reporting, and system updates accurately
• Respond to guest inquiries across phone, email, and face-to-face communication
• Maintain professional communication with guests and colleagues to ensure seamless service
• Monitor hotel security and safety procedures in line with brand standards
• Collaborate with housekeeping and other departments to prepare for the next day's operations

Essential Requirements

• Strong communication skills in English (written and spoken)
• Ability to work independently and remain calm during night shifts
• Highly organised with strong attention to detail
• Responsible and proactive mindset with a focus on guest experience
• Eligible to work in the Netherlands

Preferred Requirements

• Previous experience in Front Office or night audit roles
• Familiarity with hotel systems (PMS)
• Basic accounting or reporting experience is an advantage
• Dutch or any additional language skills; is an advantage
• Knowledge of Eindhoven or willingness to develop local expertise

Your Benefits & Perks

• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
• 50% food and beverage discount at our restaurants and bars
• Exclusive discounts via personeelsvoordeelwinkel.nl
• Discount on collective health insurance
• Tasty meal during your shift
• Great learning and development opportunities
• Advanced onboarding programme
• Career growth opportunities across PPHE Hotel Group in Europe
• Annual company parties and outings
• Birthday bonus of €250 (gross)
• Industry pension plan
• 25 days holiday plus 1 additional wellbeing day (pro rata)
• 8% holiday allowance
• Travel compensation (up to €200 net per month, pro rata)
• Recommend a friend bonus (up to €750)

Pay & Allowances

This role is paid according to the Horeca CAO scale (Schaal V), starting from €2,505.41 gross per month (full‑time equivalent), pro rata based on your contracted hours, plus potential tips and applicable night allowances.

Apply

Excited to create seamless and memorable guest experiences even while the city sleeps? Apply today, it's quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Eindhoven.

Hours & Employment

Uren: Parttime
Dienstverband: parttime
Type vacature: Intern

Skills

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Contract

Contract: parttime