Night Front Office Agent PT (m/f/d)

Sircle Collection; Amsterdam; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Birthday off

Staff discounts

Free in-house experience after 1 month

Team building events

Company drinks

Job summary

Sir Adam Hotel, part of the Sircle Collection, is seeking a Night Front Office Agent in Amsterdam to manage night shifts and ensure guest satisfaction. You will be the first point of contact for guests and handle check-ins, check-outs, calls, requests and questions while performing the night audit and maintaining safety procedures.

We value hospitality passion, clear communication, cultural awareness, and the ability to prioritize in a dynamic environment.

Qualifications

• Fluent English required; hospitality mindset and good communication skills.

Responsibilities

• Be the first point of contact for guests.
• Process and handle all check-ins, check-outs, calls, requests and questions.
• Be responsible for the night audit and use the checklist for admin tasks.
• Walk duty rounds to ensure hotel safety.
• Provide guests with recommendations about Amsterdam hotspots.

Skills

Guest service

Check-in/out

Night audit

Safety awareness

Fluent English

Job description

Why this vacancy is available

At the Sir Adam Hotel, we aim to deliver the best hospitality experience that goes above and beyond. To make this happen, we are looking for you! As our Night Front Office Agent, you will be responsible for the overall success of the night shifts. In the industry that never sleeps, we are looking for a responsible night owl who ensures the safety of the hotel and who loves to provide heartfelt service to our guests.

This Is What You're Going To Do

• You will be the first point of contact for our guests
• You process and handle all check‑ins, check‑outs, calls, requests and questions
• You will be responsible for the night audit and perform your administrative tasks using a checklist
• You will walk duty rounds through the hotel to ensure safety
• Providing guests with recommendations about the hotspots in Amsterdam

This is why your new job is challenging

You work in a dynamic and rapidly changing environment with people from different cultures and backgrounds. As a result, you always keep an overview, are able to set priorities and switch quickly. You know how to make connections and you take the initiative when decisions have to be made.

Job requirements

To succeed in this role, we believe you should have a minimum of 1 year of work experience in a similar role. You speak and write fluently in English. It goes without saying that you have an affinity with hospitality, you are a natural and creative professional with good communication skills and knows how to connect with different people and cultures. You are not afraid to make mistakes and would like to work in a young, ambitious and dynamic team. And you are available for 3 nights a week.

What We Do And Are Proud Of

With our shared passion for hospitality, our team creates one‑of‑a‑kind hotels, restaurants, stores and spas in Europe's most inspiring neighborhoods. It’s in our DNA to be creative, ambitious, surprising and to provide heartfelt service.

Our Benefits And Fun

• Primary conditions of employment (market-based Horeca CLA);
• Fixed staff rates for all Sircle Collection Hotels;
• A day off to celebrate your birthday;
• 25% discount at the restaurants of The Entourage Group;
• Discount on the hotel merchandise;
• Free In‑house experience after 1 month;
• Paid moving day;
• Free Bootcamp and Kickboxing class @ Sir Adam every week;
• Company drinks and teambuilding events;
• A great team & leading hotel company.

About Sircle Collection

Sircle Collection is an independent group of creative hospitality brands founded in 2011 by award‑winning industry expert Liran Wizman. Our Amsterdam‑based company has grown to include three hotel brands in 13 locations, three restaurants, a design concept store and three landmarks–all located in some of Europe's most inspiring neighborhoods. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, Seven North, The Rooftop at Sir Victor, Bar Claes and many more. In everything we do, we are focused on creating special and surprising experiences for our guests.

About Sir Adam

A mecca for music and culture lovers. With its bold presence in the A'DAM Tower in Amsterdam, Sir Adam resonates with the vibrant energy of the building's current occupants, including Sony, Semifest and MassiveMusic. The hotel is located just behind Central Station and overlooks the IJ River.

Details

• Amsterdam, Netherlands