Night Front Office Agent PT (m/f/d)

B. Europe Hotels Private Collection B.V.; Amsterdam; On-site; EUR 25,000 - 35,000; Part time

Benefits offered by this job

10% discount at concept store

25% discount at partner restaurants

A day off for birthdays

Free Bootcamp sessions weekly

Paid moving day

Job summary

A prominent hotel group in Amsterdam is looking for a Night Front Office Agent to oversee night shifts at Sir Adam Hotel. You will be the first point of contact for guests, handle check-ins and check-outs, and perform administrative tasks. Candidates must have 1-2 years' experience in a similar role and be fluent in English. The role requires availability for three nights a week and offers various benefits including discounts and team-building events.

Qualifications

• 1-2 years of work experience in a similar role required.
• Available for 3 nights a week.

Responsibilities

• First point of contact for guests.
• Handle check-ins, check-outs, calls, requests.
• Responsible for night audit and administrative tasks.
• Conduct safety rounds in the hotel.
• Provide local recommendations to guests.

Skills

Fluent in English

Communication skills

Affinity with hospitality

Ability to connect with different cultures

Job description

Why this vacancy is available

At the Sir Adam Hotel, we aim to deliver the best hospitality experience that goes above and beyond. To make this happen, we are looking for you! As our Night Front Office Agent, you will be responsible for the overall success of the night shifts. In the industry that never sleeps, we are looking for a responsible night owl who ensures the safety of the hotel and who loves to provide heartfelt service to our guests.

This is what you're going to do

• You will be the first point of contact for our guests
• You process and handle all check-ins, check-outs, calls, requests and questions
• You will be responsible for the night audit and perform your administrative tasks using a checklist
• You will walk duty rounds through the hotel to ensure safety
• Providing guests with recommendations about the hotspots in Amsterdam

This is why your new job is challenging

You work in a dynamic and rapidly changing environment with people from different cultures and backgrounds. As a result, you always keep an overview, are able to set priorities and switch quickly. You know how to make connections and you take the initiative when decisions have to be made.

This is why you are the best candidate

To succeed in this role, we believe you should have a minimum of 1–2 years of work experience in a similar role. You speak and write fluently in English. It goes without saying that you have an affinity with hospitality, you are a natural and creative professional with good communication skills and know how to connect with different people and cultures. You are not afraid to make mistakes and would like to work in a young, ambitious and dynamic team. And you are available for 3 nights a week.

What we do and are proud of

With our shared passion for hospitality, our team creates one‑of‑a‑kind hotels, restaurants, stores and spas in Europe's most inspiring neighborhoods. It’s in our DNA to be creative, ambitious, surprising and to heartfelt service.

Our benefits and fun

• Primary conditions of employment (market‑based Horeca CLA)
• Fixed staff rates for all Sircle Collection Hotels
• 10% discount at X BANK: our unique concept store with Dutch art, fashion and design
• A day off to celebrate your birthday
• 25% discount at the restaurants of The Entourage Group
• Discount on the hotel merchandise
• Free In‑house experience after 1 month
• Paid moving day
• Free Bootcamp @ Sir Adam every week
• Company drinks and teambuilding events
• A great team & leading hotel company

About Sircle Collection

Sircle Collection is an independent group of creative hospitality brands founded in 2011 by award‑winning industry expert Liran Wizman. Over the past 15 years, our Amsterdam‑based company has grown to include three hotel brands in 13 locations, three restaurants, a design concept store and three landmarks—all located in some of Europe's most inspiring neighborhoods. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, Miznon, as well as the properties of the W Amsterdam, the Edition Milan and many more. In everything we do, we are focused on creating special and surprising experiences for our guests.

About Sir Adam

A mecca for music and culture lovers. With its bold presence in the A'DAM Tower in Amsterdam, Sir Adam resonates with the vibrant energy of the building's current occupants, including Sony, Semifest and MassiveMusic. The hotel is located just behind Central Station and overlooks the IJ River.

Our application procedure

Interested in this vacancy? Press the application button and send us your CV and motivation letter immediately! We will contact you within 5 days regarding the next steps.